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Promptic

Frankfurt, Germany

Plans and prices

Free

Free

1 user · 1 AI Application · 200K Promptic Credits/month · 14-day retention

Team

€149a month

Unlimited users · 1 AI Application included · 1M Promptic Credits/month · 30-day retention

Business

€599a month

Unlimited users · 5 AI Applications included · 5M Promptic Credits/month · 90-day retention

Enterprise

Priced on request

Custom applications and credits · custom retention · SSO/SAML · SCIM

Every plan, in full

On the record

API and SDK
The documentation describes dashboard, Python SDK, CLI, and REST API workflows, and the pricing page includes API/SDK access on every plan.promptic.eu · read 30 Sep 2026
BYOK limit
With a configured BYOK model, target-model predictions use the customer's provider credentials, while optimizer-model calls still use managed models except for supported OpenAI-key workflows.promptic.eu · read 30 Sep 2026
Coding agents
Promptic says coding agents can compare architectures, inspect traces, propose implementation changes, and validate changes against evaluation data.promptic.eu · read 30 Sep 2026
Data residency
Promptic says core production infrastructure has an EU focus where available, while managed-model processing regions vary and are shown in the model picker.promptic.eu · read 30 Sep 2026
Data use
Promptic says it does not use customer content to train foundation models or build generalized model datasets.promptic.eu · read 30 Sep 2026
Free tier limits
The Free plan includes 200K Promptic Credits per month, 1 GB retained storage, and 14 days of trace retention.promptic.eu · read 30 Sep 2026
Optimization
It benchmarks models and tunes prompts, agents, tools, and extraction workflows against customer data and selected quality, cost, and latency KPIs.promptic.eu · read 30 Sep 2026
Product
Promptic describes itself as a GenAI optimization platform for tracing, evaluating, and optimizing AI agents and LLM prompts.promptic.eu · read 30 Sep 2026
Provider integrations
Documented model access includes OpenAI, OpenRouter, Google AI Studio, Google Vertex AI, and custom OpenAI-compatible endpoints; the privacy policy also names Azure OpenAI access.promptic.eu · read 30 Sep 2026
Security
Its listed safeguards include TLS in transit, access controls, row-level database security patterns, encrypted provider secrets, monitoring, backup and recovery, and incident response.promptic.eu · read 30 Sep 2026
Sensitive data
The privacy policy asks customers not to submit special-category data, criminal-offence data, protected health information, secrets, or other highly sensitive data unless Promptic has agreed in writing.promptic.eu · read 30 Sep 2026
Support
The pricing page lists community support for Free, standard support for Team, priority support for Business, and dedicated support for Enterprise.promptic.eu · read 30 Sep 2026
Tracing
It captures LLM calls, tool calls, and workflow steps using OpenTelemetry, including tokens, cost, and latency per span.promptic.eu · read 30 Sep 2026

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