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On the recordRead 30 Sep 202614 facts
Promptic
Frankfurt, Germany
Plans and prices
Free
Free
1 user · 1 AI Application · 200K Promptic Credits/month · 14-day retention
Read 30 Sep 2026 · promptic.eu
Team
€149a month
Unlimited users · 1 AI Application included · 1M Promptic Credits/month · 30-day retention
Read 30 Sep 2026 · promptic.eu
Business
€599a month
Unlimited users · 5 AI Applications included · 5M Promptic Credits/month · 90-day retention
Read 30 Sep 2026 · promptic.eu
Enterprise
Priced on request
Custom applications and credits · custom retention · SSO/SAML · SCIM
Read 30 Sep 2026 · promptic.eu
On the record
- API and SDK
- The documentation describes dashboard, Python SDK, CLI, and REST API workflows, and the pricing page includes API/SDK access on every plan.promptic.eu · read 30 Sep 2026
- BYOK limit
- With a configured BYOK model, target-model predictions use the customer's provider credentials, while optimizer-model calls still use managed models except for supported OpenAI-key workflows.promptic.eu · read 30 Sep 2026
- Coding agents
- Promptic says coding agents can compare architectures, inspect traces, propose implementation changes, and validate changes against evaluation data.promptic.eu · read 30 Sep 2026
- Data residency
- Promptic says core production infrastructure has an EU focus where available, while managed-model processing regions vary and are shown in the model picker.promptic.eu · read 30 Sep 2026
- Data use
- Promptic says it does not use customer content to train foundation models or build generalized model datasets.promptic.eu · read 30 Sep 2026
- Free tier limits
- The Free plan includes 200K Promptic Credits per month, 1 GB retained storage, and 14 days of trace retention.promptic.eu · read 30 Sep 2026
- Optimization
- It benchmarks models and tunes prompts, agents, tools, and extraction workflows against customer data and selected quality, cost, and latency KPIs.promptic.eu · read 30 Sep 2026
- Product
- Promptic describes itself as a GenAI optimization platform for tracing, evaluating, and optimizing AI agents and LLM prompts.promptic.eu · read 30 Sep 2026
- Provider integrations
- Documented model access includes OpenAI, OpenRouter, Google AI Studio, Google Vertex AI, and custom OpenAI-compatible endpoints; the privacy policy also names Azure OpenAI access.promptic.eu · read 30 Sep 2026
- Security
- Its listed safeguards include TLS in transit, access controls, row-level database security patterns, encrypted provider secrets, monitoring, backup and recovery, and incident response.promptic.eu · read 30 Sep 2026
- Sensitive data
- The privacy policy asks customers not to submit special-category data, criminal-offence data, protected health information, secrets, or other highly sensitive data unless Promptic has agreed in writing.promptic.eu · read 30 Sep 2026
- Support
- The pricing page lists community support for Free, standard support for Team, priority support for Business, and dedicated support for Enterprise.promptic.eu · read 30 Sep 2026
- Tracing
- It captures LLM calls, tool calls, and workflow steps using OpenTelemetry, including tokens, cost, and latency per span.promptic.eu · read 30 Sep 2026