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PRIME BPM
Brisbane, Queensland, Australia
What it is
PRIME BPM is a cloud business process management platform for mapping, analysing, and improving organisational processes. It is offered as paid software with pricing on request, no free plan, and a free trial. BPMN 2.0 maps can be built with drag-and-drop tools, AI assistance, or structured Excel templates. PRIME Improver adds analysis of time, cost, efficiency, and value, plus process prioritisation, scenario simulation, improvement management, and KPI monitoring. Governance features include version control, audit trails, role-based access, approval workflows, and compliance tracking. Four AI agents support process mapping, procedure writing, repository queries, and process analysis; the Digital Process Analyst is an add-on for PRIME Improver. Maps export to PDF, JPEG, or Excel, and process libraries can be imported from Excel. Web, iOS, and Android access are available, although mobile use requires PRIME BPM software and the Mobile App feature. The company offers training and online support. PRIME BPM was founded in 2005 and is headquartered in Brisbane, Australia.
For and against
For
- BPMN 2.0 process mapping
- AI-assisted mapping and analysis
- Scenario simulation and KPI monitoring
- Version control and audit trails
- PDF, JPEG, and Excel exports
Against
- Pricing is available only on request
- No free plan
- Mobile apps require separate Mobile App purchase
The verdict
PRIME BPM combines process modelling, analysis, simulation, AI assistance, and governance in a cloud platform. Its tiered Modeller and Improver offerings let organisations choose between core mapping and broader improvement management.
Who it suits
It is presented for business users and process experts in transformation, process improvement, compliance, risk, and operational-excellence teams. Cloud deployment and BPMN support suit organisations documenting and governing workflows.
Plans and prices
PRIME Improver
Cloud SaaS edition; includes PRIME Modeller features plus process analysis, simulation and improvement management; quote required
Read 9 Oct 2026 · primebpm.com
PRIME Modeller
Cloud SaaS edition; quote required
Read 9 Oct 2026 · primebpm.com
On the record
- AI agents
- Four AI agents cover process mapping, procedure writing, process repository queries and process analysis; the Digital Process Analyst is listed as an add-on for PRIME Improver only.primebpm.com · read 9 Oct 2026
- Exports
- Process maps can be exported as PDF, JPEG or Excel files.primebpm.com · read 9 Oct 2026
- Free trial
- The maker offers a free trial and says it sends login details after a user submits the trial form; no trial duration is stated on the opened pages.primebpm.com · read 9 Oct 2026
- Integrations
- The maker describes importing process libraries from Excel and capturing KPI details, but the opened product pages do not list third-party software integrations.primebpm.com · read 9 Oct 2026
- Intended users
- The product is presented for business users and process experts, including transformation, process improvement, compliance, risk and operational excellence teams.primebpm.com · read 9 Oct 2026
- Mobile apps
- PRIME BPM offers iOS and Android mobile apps; access requires PRIME BPM software and purchase of the Mobile App feature.primebpm.com · read 9 Oct 2026
- Process analysis
- PRIME Improver provides time, cost, efficiency and value analysis, process prioritisation, scenario simulation and KPI monitoring.primebpm.com · read 9 Oct 2026
- Process governance
- Features include version control, audit trails, role-based access, approval workflows and compliance tracking.primebpm.com · read 9 Oct 2026
- Process mapping
- The platform supports BPMN 2.0 process maps created with drag-and-drop tools, AI assistance or structured Excel templates.primebpm.com · read 9 Oct 2026
- Purpose
- PRIME BPM is a cloud-based business process management platform for mapping, analysing and improving business processes.primebpm.com · read 9 Oct 2026
- Security certification
- A maker-hosted certificate states that PRIME PMG Pty Ltd's information security management system conforms to ISO/IEC 27001:2022, with an expiry date of 16 December 2026.primebpm.com · read 9 Oct 2026
- Support and training
- The company offers BPM training courses and describes online customer support on its product page.primebpm.com · read 9 Oct 2026
