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portatour
Vienna, Austria
What it is
portatour is software for field sales teams that plans routes and balances territories. Its planner can rebuild schedules after cancellations while considering visit urgency, business hours, recurring routes, and time windows. Territory Optimization presents up to seven customer-distribution scenarios for field representatives. Customer lists can be imported from Excel, CSV, or ODS files, and listed connectors cover Salesforce, SAP Sales Cloud Version 2, Microsoft Dynamics CRM, Veeva CRM, and Zoho. An HTTPS API supports automated data import and export for company accounts and from two field service licenses. The web application stores important information in the browser for offline use, and a technician mobile app is available. portatour runs on Android, iOS, Windows, macOS, Linux, the web, and an API. It is a paid SaaS product from a Vienna-based company founded in 2007, with a 30-day single-person trial and no free plan.
For and against
For
- Automatic rescheduling after cancellations
- Up to seven territory scenarios
- Imports Excel, CSV, and ODS files
- Offline browser storage
- 30-day trial without credit card
Against
- No free plan
- SaaS only, with no perpetual license
- Trial limited to one person
- Plan prices are not displayed
The verdict
portatour combines route scheduling, territory modeling, data imports, and CRM connections for field-service operations. The free 30-day trial provides a limited way for one person to evaluate it before paid use.
Who it suits
It suits organizations coordinating regular customer visits, from one-person businesses to companies with more than 1,000 field staff. Teams needing route planning, territory scenarios, CRM connections, or offline browser access may find its listed tools relevant.
Plans and prices
30-day free trial
one person · full version · no credit card
Read 15 Oct 2026 · portatour.com
Basic
Route Planner · one plan listed
Read 15 Oct 2026 · softwareadvice.com
Route Planner
Minimum 1 person · 50+ licenses: contact sales · VAT excluded
Read 8 Oct 2026 · portatour.com
Route Planner + Territory Optimization
Minimum 2 people · 50+ licenses: contact sales · VAT excluded
Read 8 Oct 2026 · portatour.com
Territory Optimization
Minimum 2 people · 50+ licenses: contact sales · VAT excluded
Read 8 Oct 2026 · portatour.com
On the record
- AI approach
- The maker says its route optimization uses in-house heuristic algorithms and does not use external AI or LLM providers.portatour.com · read 8 Oct 2026
- Android app requirements
- The Android listing describes portatour as a web application requiring an active data connection, with synchronization to the portatour cloud.play.google.com · read 15 Oct 2026
- API
- The standard API uses HTTPS for automated import and export, while the ISV API is a RESTful JSON service for embedding route planning in partner applications.portatour.com · read 15 Oct 2026
- API documentation
- The ISV API documentation provides an OpenAPI specification, access-token authentication, examples and generated-client guidance for C# and TypeScript.api.portatour.net · read 15 Oct 2026
- API limits
- Parallel requests for the same field representative are not permitted, and ISV API access requires a partner account and token.api.portatour.net · read 15 Oct 2026
- Company size and founding
- LinkedIn lists portatour as founded in 2007 with 11–50 employees and headquarters in Vienna.linkedin.com · read 15 Oct 2026
- CRM integrations
- The maker lists connectors or integration options for Salesforce, SAP Sales Cloud Version 2, Microsoft Dynamics CRM, Veeva CRM, and Zoho.portatour.com · read 8 Oct 2026
- Customer prioritization
- Scheduling considers customer ABC priorities, visit intervals, business hours, vacations and preferred visit times.portatour.com · read 15 Oct 2026
- Data imports
- Customers can be imported manually from Excel, CSV, or ODS files.portatour.com · read 8 Oct 2026
- Data protection
- The company says it does not share customer data with third parties and offers complete data export or recurring export through its API.portatour.com · read 15 Oct 2026
- Dynamic scheduling
- Users can replan when appointments change, with conflicts detected and itineraries recalculated.portatour.com · read 15 Oct 2026
- Infrastructure security
- The service describes SSL-encrypted communication, encrypted disks, firewalls, biometric data-center access, redundant databases and hourly encrypted off-site backups.portatour.com · read 15 Oct 2026
- Integrations
- Supported connections include Excel/CSV/ODS import, Salesforce, SAP Sales Cloud, Microsoft Dynamics CRM, Veeva CRM, Zoho and other CRM or ERP systems.portatour.com · read 15 Oct 2026
- Legal maker
- Crunchbase identifies the legal name as impactit GmbH and lists Matthias Grünberger as founder, CEO and CTO.crunchbase.com · read 15 Oct 2026
- Licensing model
- portatour is subscription SaaS with quarterly or annual contracts and no perpetual licence or self-hosted edition.portatour.com · read 15 Oct 2026
- Limit: G2 usability and pricing
- G2 criticism includes difficult setup or navigation, inaccurate geolocation, missing C4C integration and complaints that pricing is high.g2.com · read 15 Oct 2026
- Limit: Google Play reviewers
- A Google Play reviewer reports difficulty importing phone contacts or finding businesses and describes the interface as difficult.play.google.com · read 15 Oct 2026
- Limit: SoftwareFinder reviewers
- SoftwareFinder complaints include difficult Outlook calendar integration, no photo uploads, missing JTL or inside-sales connections, limited flexibility and relatively high per-user pricing.softwarefinder.com · read 15 Oct 2026
