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Pricing · 2026

PagerDuty pricing

9 plans on the record · a free plan · a free trial

Every plan

Free

Free

$0 per year

5 users · 1 on-call schedule · 1 escalation policy · 100 SMS/phone notifications per month

Professional annual

$21 a month, billed yearly

$21 per user per month, billed annually

Free features plus enhanced chat · post-incident reviews · add-ons available

Professional monthly

$25 a month

$25 per user per month

Free features plus enhanced chat · post-incident reviews · add-ons available

Business annual

$41 a month, billed yearly

$41 per user per month, billed annually

Custom fields · advanced incident workflows · advanced ITSM integrations · historical data · status pages

PD Reliability Platform Starter

$2,800 a year

$2,800 platform fee per year

10 seats · 5,000 Signal Intelligence Events · 1,000 AI actions

PD Reliability Platform Essential

$12,000 a year

$12,000 platform fee per year

20 seats · 40,000 Signal Intelligence Events · 4,000 AI actions

Incident Management Free

Free

per year

5 users · 1 on-call schedule · 1 escalation policy · basic chat · limited email, push, SMS and phone notifications

PD Reliability Platform Ultimate

Priced on request

Custom Pricing

500 seats · 2,000,000 Signal Intelligence Events · 100,000 AI actions

Incident Management Professional

Priced on request

$25 per user / month monthly; $21 per user / month annually (16% off)

Enhanced chat experience · post-incident reviews · add-ons purchased separately