OPPI
Melbourne, Australia
What it is
OPPI is an AI decision intelligence and operations platform for hospitality venues. It models a venue’s trading history with weather, local events, road traffic, and calendars, then recalculates demand every 15 minutes. Its operational tools cover labour planning, inventory and reordering, task management, compliance, and venue procedures and checklists. OPPI proposes actions for approval; the maker says connected systems are not changed without user approval. Listed integrations include Square, Lightspeed Restaurant K-Series, Deputy, Tanda timesheets, Google Drive, Notion, and OPPI Tether. Toast, Clover, and TouchBistro are in build, while accounting integrations are designed but not shipped; Tanda roster and staff sync are also still in build. OPPI is described as being in beta, with a waitlist and design partner applications. Onboarding is self-serve, with setup help available on request. Its security page describes AES-256 encryption at rest, TLS 1.3 in transit, and logically isolated venue data. Primary database infrastructure is hosted in Singapore, while application hosting and AI processing may use additional regions. The free Early access plan has no payment or contract; public release is pending.
For and against
For
- Recalculates demand every 15 minutes.
- Covers labour, inventory, tasks, and compliance.
- Connected-system changes require user approval, according to the maker.
- Early access has no payment or contract.
Against
- The product is still in beta, with a waitlist.
- Toast, Clover, and TouchBistro are still in build.
- Accounting integrations are designed but not shipped.
- Tanda roster and staff sync are still in build.
The verdict
OPPI combines demand forecasting with venue operations and approval-based actions. Its early-access availability and several integrations still in development are important considerations.
Who it suits
OPPI is aimed at hospitality venues that want to plan labour, inventory, tasks, compliance, and service operations. The maker says one venue is enough to get started.
Plans and prices
Early access
Invite only · referral, design-partner application or waitlist · public pricing undisclosed
Read 15 Oct 2026 · oppi.au
New Venue Program
Venues trading under 12 months · connected cloud POS required · no card or auto-charge · feedback check-ins
Read 15 Oct 2026 · oppi.au
On the record
- ABN entity type
- ABN Lookup classifies Servance Pty Ltd as an Australian private company.abr.business.gov.au · read 15 Oct 2026
- ABN status
- Australian government ABN Lookup lists Servance Pty Ltd as active from 14 July 2025.abr.business.gov.au · read 15 Oct 2026
- AI providers
- OPPI says AI tasks may be routed to OpenAI, Anthropic, Google and Perplexity under data-processing agreements, without using customer data to train provider models.oppi.au · read 15 Oct 2026
- API extensibility
- OPPI says systems with an API can generally be connected within days, but it does not publish a developer API reference or SDK documentation on the reviewed pages.oppi.au · read 15 Oct 2026
- Approval control
- OPPI presents recommendations for manager approval and says connected systems are not changed without approval.oppi.au · read 15 Oct 2026
- Approval controls
- OPPI proposes actions for approval, and says nothing changes in connected systems without the user's approval.oppi.au · read 5 Oct 2026
- Audience
- OPPI is built for hospitality venues, and the maker says one venue is enough to get started.oppi.au · read 5 Oct 2026
- Availability
- OPPI is described as still in beta, with a waitlist and design partner applications.oppi.au · read 5 Oct 2026
- Availability limit
- OPPI is invite only before public release, with access through referrals, design-partner applications or a waitlist.oppi.au · read 15 Oct 2026
- Company legal entity
- OPPI trades under Servance Pty Ltd, with ABN 98 689 020 237 and ACN 689 020 237.oppi.au · read 15 Oct 2026
- Company location
- OPPI states that it is built in Melbourne, Australia.oppi.au · read 15 Oct 2026
- Compliance
- Compliance features include recurring checks, overdue escalation, expiring-certification alerts, audit preparation and an event audit trail.oppi.au · read 15 Oct 2026
- Compliance status
- ISO 27001 and SOC 2 Type II are listed as planned, while GDPR and Australian Privacy Principles compliance are stated.oppi.au · read 15 Oct 2026
- Data isolation
- Customer venue data is logically partitioned so one organisation cannot access another's information.oppi.au · read 15 Oct 2026
- Data residency
- Primary database infrastructure is hosted in Singapore on AWS ap-southeast-1, while application hosting and AI processing can use additional regions.oppi.au · read 15 Oct 2026
- Data security
- The security page states that data is encrypted at rest with AES-256 and in transit with TLS 1.3, with venue data logically isolated.oppi.au · read 5 Oct 2026
- Deletion
- The maker says requested data deletion, including backups, is completed within 30 days.oppi.au · read 5 Oct 2026
- Demand forecasting
- Demand forecasts combine venue trading history with weather, calendar, traffic and nearby events, recalculating demand in 15-minute slots.oppi.au · read 15 Oct 2026
