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Ontrack EasyRecovery

Ontrack EasyRecovery · Eden Prairie, Minnesota, United States

What it is

Ontrack EasyRecovery is data recovery software for Windows and macOS. The Windows version is intended to recover files lost through deletion, reformatting, drive damage, and other common data loss situations. It works with internal and external drives, SSDs, RAID, USB drives, memory cards, and optical media. Quick Scan searches more quickly, while Deep Scan conducts a more extensive search. Listed capabilities include bootable recovery, RAID and memory card recovery, and file preview. Version 15 adds full-screen previews of recoverable videos and previews of content inside ZIP and archive files. The product page also describes repair for damaged or corrupt photos and videos; those repair features are included in Premium. The Free plan recovers up to 1 GB, with eligible files limited to less than 25 MB. Other listed plans include Home, Professional, Technician, Premium, and Toolkit, with options such as disk imaging, drive cloning, commercial-use licensing, and support for additional file systems depending on plan. The maker identifies the contracting company as KLDiscovery Ontrack, LLC, based in Eden Prairie, Minnesota.

For and against

For

  • Works with SSDs, hard drives, and memory cards.
  • Includes Quick Scan and Deep Scan.
  • Supports bootable recovery and RAID recovery.
  • Previews files, including video and archive contents.
  • Free plan recovers up to 1 GB.

Against

  • Free plan limits eligible files to under 25 MB.
  • Photo and video repair features are included in Premium.
  • Some advanced capabilities vary by plan.

The verdict

EasyRecovery supports several storage types and offers both faster and more extensive scanning options. The free recovery allowance is limited by both total recovered data and eligible file size, while repair and commercial-use features depend on plan.

Who it suits

EasyRecovery suits Windows or macOS users trying to retrieve files from drives, memory cards, optical media, or RAID. Businesses may consider Professional, Technician, or Toolkit based on the listed commercial-use options.

Plans and prices

Free

Free

up to 1 GB recovered · files under 25 MB

Home

Priced on request

deleted file recovery · quick scan and deep scan

Premium

Priced on request

Professional features · corrupt photo/video repair · HDD/SSD cloning

Professional

Priced on request

disk images · CD/DVD recovery · drive health monitoring

Technician

Priced on request

Premium features · commercial use · RAID recovery · virtual RAID

Toolkit

Priced on request

commercial use · Windows, Mac and Linux file systems · disk imaging · drive cloning

Every plan, in full

On the record

Bootable recovery
Yesontrack.com · read 21 Sep 2026
Business use
Professional is described as suitable for small to medium-sized businesses, while Technician and Toolkit include commercial-use licenses.ontrack.com · read 9 Oct 2026
Company
The maker identifies the contracting company as KLDiscovery Ontrack, LLC, with an address in Eden Prairie, Minnesota.ontrack.com · read 9 Oct 2026
Data repair
The product page says it can repair damaged or corrupt photo and video files; Premium includes those repair features.ontrack.com · read 9 Oct 2026
File previews
Version 15 adds preview of recoverable videos in full screen and content in ZIP and archive files.ontrack.com · read 9 Oct 2026
File systems and formats
The comparison lists BitLocker recovery and support for FAT, NTFS, exFAT, APFS, HFS, HFS+, Ext2, Ext3, Ext4, VMDK, VDI, VHD, and VHDX across the listed tiers.ontrack.com · read 9 Oct 2026
Free recovery limit
1ontrack.com · read 21 Sep 2026
Free tier limit
The Free version recovers up to 1 GB, and its footnote limits eligible file sizes to less than 25 MB.ontrack.com · read 9 Oct 2026
Memory card recovery
Yesontrack.com · read 21 Sep 2026
Operating systems
Windows; macOSontrack.com · read 21 Sep 2026
File preview
Yesontrack.com · read 21 Sep 2026
Purpose
The Windows software recovers files lost through deletion, reformatting, drive damage, or other common data loss situations.ontrack.com · read 9 Oct 2026
RAID recovery
The page describes recovery from corrupt or inaccessible RAID 0, 5, and 6 volumes.ontrack.com · read 9 Oct 2026
Scanning
It offers Quick Scan for faster searches and Deep Scan for a more extensive search.ontrack.com · read 9 Oct 2026
Security and trust
The Windows page states that Ontrack has 40 years in business, more than one million customers, and more than 120 petabytes of recovered data.ontrack.com · read 9 Oct 2026
Recovery sources
SSD; hard drives; memory cards; USB hard drives; flash drives; optical media; RAIDontrack.com · read 21 Sep 2026
Support
Ontrack’s technical support page lists EasyRecovery how-to guides and the address [email protected].ontrack.com · read 9 Oct 2026
Supported media
It works with internal and external drives, SSDs, RAID, USB drives, memory cards, and optical media.ontrack.com · read 9 Oct 2026

The review

Ontrack EasyRecovery is file-recovery software for Windows and macOS that addresses deleted, reformatted, and damaged storage. It suits households, professionals, and small businesses dealing with everything from memory cards to RAID arrays. Its broad device coverage and scan choices are useful, but the free edition is only a limited way to handle substantial losses.

Overview

EasyRecovery works with internal and external hard drives, SSDs, USB and flash drives, memory cards, optical media, and RAID. That range makes it a practical choice when recovery may involve several device types rather than one computer disk. Windows users also get BitLocker recovery, while the listed tiers support FAT, NTFS, exFAT, APFS, HFS, HFS+, Ext2, Ext3, Ext4, VMDK, VDI, VHD, and VHDX.

The product is made by KLDiscovery Ontrack, LLC, based in Eden Prairie, Minnesota. Ontrack says it has 40 years in business, more than one million customers, and over 120 petabytes of recovered data. Those claims provide useful company context for readers entrusting it with valuable files.

Key features

Quick Scan is the sensible first pass when speed matters. Deep Scan takes the more extensive route for cases where a quick search does not find enough. File previews help separate useful results from irrelevant ones before recovery; version 15 adds full-screen previews for videos and previews of content inside ZIP and other archive files.

Bootable recovery can help when the affected computer will not start normally. Recovery sources include RAID, and the comparison includes virtual-disk formats, so the software is not limited to straightforward undelete work. Repair is a separate capability: Premium adds repair for damaged or corrupt photos and videos rather than merely copying recoverable files.

Ontrack provides EasyRecovery how-to guides and technical support at [email protected]. That is useful when a recovery job involves unfamiliar media or a failed system.

Pricing

EasyRecovery uses a freemium structure, but the free allowance is best viewed as a diagnostic and small-file option. The Free plan costs nothing, recovers up to 1 GB, and only covers eligible files under 25 MB. A single large video or archive can therefore exceed the file-size rule even when the total quota has not been used.

PlanPriceWhat it adds
FreefreeUp to 1 GB recovered; files under 25 MB
HomeCustom pricingDeleted-file recovery, Quick Scan, and Deep Scan
ProfessionalCustom pricingDisk images, CD/DVD recovery, and drive-health monitoring
PremiumCustom pricingProfessional features plus corrupt photo/video repair and HDD/SSD cloning
TechnicianCustom pricingPremium features, commercial use, RAID recovery, virtual RAID, and multiple system licenses
ToolkitCustom pricingCommercial use, Windows/Mac/Linux file systems, disk imaging, drive cloning, and RAID recovery

Home is the logical paid starting point for personal deleted-file recovery. Professional is better for users who need images, optical-media work, or health monitoring. Premium earns consideration when damaged photos or videos need repair or a drive must be cloned. Technician and Toolkit target service providers and business environments: their commercial licenses, broader RAID and system coverage, and multiple-system rights justify choosing them over consumer tiers. Published prices are not provided for the paid plans, so the purchase decision requires a custom quote.

Platforms

EasyRecovery runs on Windows and macOS. Toolkit additionally covers Windows, Mac, and Linux file systems, while the product’s listed recovery sources include both computer storage and removable media.

Who it's for

Choose it if you need one recovery product for drives, cards, USB media, optical discs, or RAID, or if bootable recovery and archive previews matter. It is also a credible fit for small to medium-sized businesses through Professional, and for commercial technicians through Technician or Toolkit. It is a poor fit for a large recovery that can be completed only under the free plan’s 1 GB and under-25-MB limits.

Pros and cons

Pros

  • Supports SSDs, hard drives, cards, USB media, optical media, and RAID, covering mixed recovery jobs.
  • Quick and Deep Scan modes let users trade search depth against time.
  • Bootable recovery and file previews are useful when a system is unbootable or results need screening.
  • Premium repair and cloning, plus commercial Technician and Toolkit tiers, extend beyond basic undelete.

Cons

  • The free edition allows only 1 GB and files under 25 MB, excluding many large media recoveries.
  • Paid plans have custom pricing, making costs difficult to compare before contacting Ontrack.
  • Repair is reserved for Premium, while commercial and expanded RAID capabilities require higher tiers.

Alternatives

EaseUS Data Recovery Wizard is the better choice if Android or iOS support matters, or if you prefer published one-month and one-year plans. Disk Drill offers macOS and Windows coverage with a 100 MB Windows free-edition limit, making it suitable for a very small test recovery. Active@ File Recovery is a Windows-only paid option whose demo recovers files up to 64 KB.

DiskGenius is another Windows freemium choice with a free edition and a published Professional monthly plan. ReclaiMe Free RAID Recovery is the focused pick for free RAID 0, 5, 10, 6, 5E, and delayed-parity recovery, including hardware, software, and NAS disk sets. Sherlock Forensics Recover suits forensic workflows that need browsing, previewing, exporting, and raw or E01 disk images.

TestDisk is free on Linux, macOS, and Windows for partition recovery, boot-sector repair, and file undelete. D-Recovery Fusion is a paid alternative. For category browsing, see RAID Data Recovery Software, Partition Recovery Software, Photo Recovery Software, SD Card Recovery Software, and Data recovery software.

Verdict

Ontrack EasyRecovery is a strong choice for users who need broad media and RAID support, flexible scan depth, and optional bootable recovery in one Windows/macOS package. Look elsewhere if your priority is a clearly priced plan or a free tool capable of recovering larger files and more than 1 GB.

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