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Onguard CreditManager
Amsterdam, Netherlands
What it is
Onguard CreditManager is a cloud-based system that automates credit management and collections for finance teams. Users can configure dunning workflows, segment customers, manage disputes, and customize collection rules for subsidiaries. Credit scoring can use internal and external data, alongside cash-flow forecasts and performance indicators. Dashboards and an agenda show tasks, payments, KPIs, performance, and potential risks in a near-real-time view. The Customer Portal lets customers view or download invoices, make online payments, register payment notices, raise disputes, and ask questions. It supports mobile devices and authenticated connections from CreditManager version 3.19 onward. Onguard says the service works with SAP, Oracle, Microsoft Dynamics, and AS400, plus Marketplace APIs and web services. It runs on Microsoft Azure public cloud through HTTPS. Listed protections include TLS 1.2 or higher, single-tenant databases, GDPR compliance, multiple ISO and SOC standards, PCI DSS Level 1, and a 99.8% uptime SLA. Pricing is available by request, with a demo offered.
For and against
For
- Automated dunning and collections workflows
- Credit scoring with internal and external data
- Customer payment and dispute portal
- ERP and web-service integrations
- 99.8% hosting uptime SLA
Against
- Pricing requires contacting Onguard
- Cloud service requires browser access
- Support hours are limited to weekdays
- Customer Portal requires version 3.19 or later
The verdict
CreditManager brings credit analysis, collections automation, customer payments, and ERP connectivity into a cloud service. Its enterprise focus and request-based pricing make a demo the route to evaluation.
Who it suits
CreditManager is aimed at credit and finance teams in multinational companies managing multiple entities, currencies, languages, brands, or ERP systems. It suits organizations needing automated collections and integrated customer payment workflows.
Plans and prices
CreditManager
Pricing by request; demo offered
Read 9 Oct 2026 · onguard.com
On the record
- Availability and recovery
- Onguard states a 99.8% uptime SLA, 14-day standard data retention, and a four-hour target recovery time during business hours.onguard.com · read 9 Oct 2026
- Cloud and access
- CreditManager runs on Microsoft Azure public cloud and is available through a web browser over HTTPS.onguard.com · read 9 Oct 2026
- Collections automation
- The platform automates reminders and collections workflows, with rules that can be customized for subsidiaries.onguard.com · read 9 Oct 2026
- Company history
- Onguard says its story began in 1992 and that it has been solving accounts receivable challenges for more than 33 years.onguard.com · read 9 Oct 2026
- Compliance and uptime
- Onguard lists GDPR compliance, ISO/IEC 27001/27017/27018, SOC 1/2/3, PCI DSS Level 1, and a 99.8% uptime SLA for its hosting environment.onguard.com · read 9 Oct 2026
- Credit analysis
- Features include credit scoring based on internal and external data, cash-flow forecasts, and performance indicators.media.onguard.com · read 9 Oct 2026
- Customer portal
- The Customer Portal lets customers view and download invoices, pay online, register payment notices, raise complaints, and ask questions.onguard.com · read 9 Oct 2026
- Dashboard
- Its dashboard and agenda provide a near-real-time overview of tasks, payments, KPIs, performance, and risks.onguard.com · read 9 Oct 2026
- Dashboards
- Dashboard and reporting modules show daily tasks, KPIs, performance overviews, and potential risks.onguard.com · read 9 Oct 2026
- ERP integrations
- Onguard says it works alongside ERP systems including SAP, Oracle, Microsoft Dynamics, and AS400.onguard.com · read 9 Oct 2026
- Integration examples
- The integrations page names payment providers and services including Buckaroo, Adyen, ING Business, PaybyLink, Tikkie Zakelijk, and Unified Post.onguard.com · read 9 Oct 2026
- Integrations
- Onguard says CreditManager works alongside ERP systems including SAP, Oracle, Microsoft Dynamics, and AS400, and supports Marketplace APIs and web-service integrations.onguard.com · read 9 Oct 2026
- Portal availability
- The Customer Portal is available with CreditManager version 3.19 and later, supports mobile devices, and uses authenticated connections.onguard.com · read 9 Oct 2026
- Pricing
- The product page directs prospective customers to book a demo, and the homepage invites visitors to contact Onguard about pricing; it does not state a price.onguard.com · read 9 Oct 2026
- Pricing and evaluation
- The product page offers a demo and directs prospective customers to contact Onguard; it does not state a price.onguard.com · read 9 Oct 2026
- Purpose
- CreditManager is a cloud-based credit management solution that automates credit management processes.onguard.com · read 9 Oct 2026
- Resilience
- Onguard states that backups are replicated to a secondary EU-based Azure region, with 14-day standard retention and a four-hour target recovery time during business hours.onguard.com · read 9 Oct 2026
- Risk data
- The integrations page identifies Altares Dun & Bradstreet and Graydon Creditsafe as sources of external credit risk data.onguard.com · read 9 Oct 2026
