On the recordRead 11 Oct 202618 facts
Ombea
Ombea · Stockholm, Sweden
Plans and prices
ExpressPod small feedback terminal
$35a month
small smiley feedback terminal; price may vary by touchpoint count and other feedback tools
Read 11 Oct 2026 · ombea.com
On the record
- AI guidance
- Ombea says its AI identifies where teams can have the most impact and turns feedback into priorities.ombea.com · read 11 Oct 2026
- Analytics
- Ombea offers analytics intended to show the what, why, and where behind feedback and provide a centralized view across outlets and channels.ombea.com · read 11 Oct 2026
- Anonymous responses
- Yesombea.com · read 20 Sep 2026
- Data retention
- The processor privacy policy says Ombea retains personal data for the period specified by the customer controller and deletes or anonymizes it on that controller's direction, subject to legal requirements.ombea.com · read 11 Oct 2026
- Desktop downloads
- Ombea Response offers a Windows download, while Ombea Response 360 offers Windows and Mac downloads.ombea.com · read 11 Oct 2026
- Feedback channels
- The platform collects feedback through SMS, email, on-site terminals, app and website widgets, desktop widgets, self-checkout screens, QR codes, Google Reviews, and Trustpilot.ombea.com · read 11 Oct 2026
- Frontline workflow
- The Experience Inbox provides alerts, collaboration, task delegation, and personal notes for frontline teams.ombea.com · read 11 Oct 2026
- Integrations
- Ombea says it can connect with loyalty, HR, and BI platforms; its platform page also names Google Reviews and Trustpilot.ombea.com · read 11 Oct 2026
- Live polling
- Yesombea.com · read 20 Sep 2026
- Notable platform requirement
- Ombea Response for PowerPoint requires Microsoft Office desktop software; the listed Office 365 support excludes Microsoft Store and browser-based versions.ombea.com · read 11 Oct 2026
- Purpose
- Ombea describes itself as an AI-powered experience management platform for turning customer and employee feedback into continuous improvements.ombea.com · read 11 Oct 2026
- Quiz mode
- Yesombea.com · read 20 Sep 2026
- Security and privacy
- Ombea's processor privacy policy says it processes EU/EEA and UK customer data within the EU/EEA, Switzerland, and UK, with Standard Contractual Clauses governing transfers outside those territories.ombea.com · read 11 Oct 2026
- Support
- Ombea directs customers to its Help Center and says its support team can be contacted by email, phone, or chat.ombea.com · read 11 Oct 2026
- Supported users
- Ombea says its terminals are intended for gathering feedback from customers, employees, patients, passengers, and students.ombea.com · read 11 Oct 2026
- Terminal features
- The terminals offer multiple sizes and mounting options, customizable designs, and AI-powered reporting and alerts.ombea.com · read 11 Oct 2026
- Terminal models
- The feedback terminal page lists ExpressPod Small, ExpressPod Large, and ExpressTab; pricing is provided by quote on that page.ombea.com · read 11 Oct 2026
