New Relic Session Replay

New Relic Session Replay is a session replay capability within New Relic’s software platform, which handles metrics, logs, traces, and events. The platform also includes distributed tracing, synthetic monitoring, and log search, and is available on Android, iOS, and web. Session Replay is included among Free plan capabilities; on Standard and Pro, it is available through browser monitoring. Free costs nothing and includes 100 GB of data ingest per month and one full platform user. Standard costs $10 a month, billed monthly, and allows up to five full platform users. Pro costs $349 a month, billed annually, with unlimited full platform users. Standard and Pro charge $0.40/GB beyond the free 100 GB data-ingest limit. Enterprise pricing is custom, with advanced security and support options. Listed data retention is 8 days. New Relic was founded in 2008 and is headquartered in San Francisco, California, USA.

Session Replay sits within a wider platform for telemetry and monitoring. Compare plan user allowances and replay availability, as paid plans provide the feature through browser monitoring.

It may suit teams seeking session replay alongside platform tools for metrics, logs, traces, and events. The plan details help distinguish the free platform-user allowance from paid tiers.

New Relic Session Replay adds replay to a broader monitoring platform, making it a stronger fit for teams that want session insight alongside application telemetry than for buyers seeking replay alone. The free tier offers a way in, but user allowances, ingest charges and eight-day retention all matter when choosing a plan.

Overview

The platform combines Session Replay with metrics, logs, traces and events. Distributed tracing, synthetic monitoring and log search extend its role beyond replay, which can suit teams consolidating monitoring capabilities. That scope is less useful if replay is the only need, and eight days of data retention may be too short for teams that depend on a longer historical window.

Key features

• Session Replay: Included among the Free platform capabilities. On Standard and Pro, replay is available through browser monitoring. That distinction matters when comparing plans: the free allowance is one full platform user, Standard permits up to five, and Pro has no full-platform-user cap.
• Telemetry coverage: Metrics, logs, traces and events sit alongside distributed tracing, synthetic monitoring and log search. This breadth makes the product more compelling to teams that need a shared monitoring platform; it adds less value to a buyer who wants a dedicated replay tool.
• Data ingest: Free includes 100 GB per month. Standard and Pro charge $0.40/GB beyond the free 100 GB data-ingest limit, so teams should consider usage as well as the plan fee when estimating cost.
• Retention: Eight days of data retention provides a defined window for reviewing telemetry, but is a constraint for teams that need to keep historical data accessible longer.

Pricing

New Relic uses a freemium model. The Free plan costs nothing, billed billed monthly, and includes 100 GB of data ingest per month, one free full platform user and Session Replay among the platform capabilities. It is the natural starting point for an individual or a small evaluation, but the single-user allowance limits its fit for a team.

Standard costs $10 a month, billed billed monthly. It allows up to five full platform users, charges $0.40/GB beyond the free 100 GB data-ingest limit, and provides Session Replay through browser monitoring. This is the more practical tier for a small team that wants paid access without unlimited users; the five-user cap and overage charge are important cost boundaries.

Pro costs $349 a month, billed billed annually. It includes unlimited full platform users, the same $0.40/GB charge beyond the free 100 GB data-ingest limit, and Session Replay through browser monitoring. Its user allowance favors larger teams, though the annual billing term and monthly price make it a substantial commitment compared with Standard.

Enterprise has custom pricing and includes advanced security and support options. It is the tier to consider when those options are needed; the plan price is not publicly specified.

Platforms

New Relic Session Replay is available on Android, iOS and web. That range may suit teams working across mobile and browser environments, while the paid-plan description ties replay availability to browser monitoring.

Who it's for

Choose New Relic Session Replay if your team wants replay as one part of a broader telemetry and monitoring setup, particularly when metrics, logs, traces, events, distributed tracing, synthetic monitoring or log search also matter. Free is suited to a single full platform user; Standard fits a team of up to five users; Pro removes that user cap for teams prepared for annual billing. Look elsewhere if you need replay as a standalone product, more than eight days of retention, or a plan whose cost is not exposed to ingest volume.

Pros and cons

• Pro: Session Replay sits alongside several telemetry types and monitoring capabilities, making the platform relevant beyond replay alone.
• Pro: Free includes 100 GB of monthly ingest and one full platform user, giving an individual a no-cost entry point.
• Con: Free is limited to one full platform user, while Standard stops at five; teams needing more users move to Pro.
• Con: Standard and Pro add a $0.40/GB charge beyond the free ingest allowance, so high ingest can raise the bill.
• Con: Eight-day retention is a short window for teams that need a longer history.

Alternatives

For Kubernetes-focused monitoring, Dynatrace Kubernetes Monitoring uses an hourly rate of free, billed at $0.002 per hour per pod, and has a free trial but no free plan. ManageEngine OpManager is worth considering for device monitoring: its free edition covers three devices perpetually, while Standard costs $95 a year. Site24x7 Server Monitoring may suit smaller infrastructure needs, with a Lite plan at $9 a month paid annually, also listed at $10/month, covering two servers and five websites.

Riverbed Aternity is another paid option, while Netreo is a paid alternative. Opsview Cloud has a free trial but no free plan; its annual-in-advance cloud offering recommends 500+ hosts. For teams centered on Kubernetes, New Relic Kubernetes Monitoring is a related freemium option with a free plan and a Pro plan at $349 a year for annual commitments. Sumo Logic offers a free plan with 20 daily credits for logs, metrics and traces, seven-day log retention and up to three users, making its allowance structure a different fit for teams comparing telemetry tools.

Browse IT Operations Management Software, Application Dependency Mapping Software, Application Performance Monitoring and Observability Platforms for more options by category.

Verdict

New Relic Session Replay is best for teams that want replay within a broad monitoring platform, not as a standalone capability. Its strongest case is the combination of replay and wider telemetry with a free entry tier; its main trade-offs are user caps on lower plans, ingest overages, annual billing for Pro and eight-day retention. Choose it when that broader toolkit matches your workflow, and look elsewhere if replay alone or a longer data history is the priority.