Mobstep
6th of October, Giza, Egypt
What it is
Mobstep provides restaurants with branded iOS and Android ordering apps, a mobile web store, and a QR menu for direct orders. The service says it charges 0% commission on orders, and connects ordering with POS, kitchen, delivery, payments, and loyalty around a shared menu and customer record. Its AI builder can generate a branded native app from a restaurant description for customization and publishing. Delivery tools batch nearby orders, plan routes, sequence drops by promised time, and provide live ETAs. An AI support agent answers questions about menu items, order status, and store information using restaurant data, and passes sensitive matters to staff. Loyalty and marketing options include points and cashback, behavior-based offers, push notifications, WhatsApp and SMS campaigns, and 17 configurable customer segments. Basic monthly costs $29 a month and includes unlimited branches, 2 agents, 200 items, mobile apps, a website, and an application builder. Premium monthly is $49 a month and adds 10 agents, 20,000 items, inventory management, advanced insights, and priority support. Annual plans are also listed. Mobstep offers a free trial and has no free plan.
For and against
For
- Branded apps, mobile web store, and QR menu.
- Service states it charges 0% commission on orders.
- Delivery tools provide live ETAs.
- Basic supports unlimited branches.
- Free trial is available.
Against
- No free plan.
- Basic monthly includes 2 agents and 200 items.
- Premium monthly costs $49 a month.
The verdict
Mobstep brings restaurant ordering channels together with operations and customer tools. Review the plan limits and integrations against the systems and channels your restaurant uses.
Who it suits
Mobstep suits restaurants seeking branded direct-ordering channels alongside delivery, payment, POS, and loyalty tools. Its plans include support for multiple branches and options with different agent and item limits.
Plans and prices
Basic (monthly)
Unlimited branches · 2 agents · 200 items · Android & iOS
Read 2 Oct 2026 · mobstep.com
Premium (monthly)
Everything in Basic · 10 agents · 20,000 items · Inventory management
Read 2 Oct 2026 · mobstep.com
Basic (annual)
Unlimited branches · 2 agents · 200 items · Android & iOS
Read 2 Oct 2026 · mobstep.com
Premium (annual)
Everything in Basic · 10 agents · 20,000 items · Inventory management
Read 2 Oct 2026 · mobstep.com
Custom Bundled
Everything in Premium · Custom agent and item limits · Tailored feature bundle · Dedicated support
Read 2 Oct 2026 · mobstep.com
On the record
- API
- Mobstep describes API v3.0 as a RESTful API with webhooks for connecting ERP, accounting, BI, and custom systems.mobstep.com · read 2 Oct 2026
- App builder
- Mobstep says its AI builder can generate a branded native app from a restaurant description for customization and publishing.mobstep.com · read 2 Oct 2026
- Audience and location
- Mobstep's terms say its services are for business activity, and its privacy page gives a company address in Giza, Egypt.mobstep.com · read 2 Oct 2026
- Commission
- Mobstep says its restaurant ordering service charges 0% commission on orders.mobstep.com · read 2 Oct 2026
- Connected operations
- The platform connects app, web, QR menu, POS, kitchen, delivery, payments, and loyalty around a shared menu and customer record.mobstep.com · read 2 Oct 2026
- Customer support
- Its AI support agent answers questions about menu items, order status, and store information using restaurant data and escalates sensitive matters to staff.mobstep.com · read 2 Oct 2026
- Delivery
- Mobstep OPS batches nearby orders, optimizes routes, sequences drops by promised time, and provides live ETAs.mobstep.com · read 2 Oct 2026
- Loyalty and marketing
- The restaurant offering includes points and cashback, behavior-based offers, push notifications, WhatsApp and SMS campaigns, and 17 configurable customer segments.mobstep.com · read 2 Oct 2026
- Other integrations
- The integrations page describes connections for Shopify, Salla, Google Analytics 4, Meta and TikTok tracking, Firebase, WhatsApp Business, and AI providers including OpenAI, Anthropic, and DeepSeek.mobstep.com · read 2 Oct 2026
- Payment integrations
- The restaurant page lists PayMob, Kashier, Fawry, Telr, Tap, Stripe, PayPal, PayTabs, Adyen, Geidea, BenefitPay, and CMI, plus cash on delivery.mobstep.com · read 2 Oct 2026
- POS integrations
- Mobstep names Syrve, Foodics, and JAKA as POS partners and says orders can be posted to cloud POS systems.mobstep.com · read 2 Oct 2026
- Privacy and data
- Mobstep's privacy policy says app account data is stored on mobstep.com, accessible only to store administrators, and includes email, username, phone number, and encrypted password.mobstep.com · read 2 Oct 2026
- Product
- Mobstep provides restaurants with branded iOS and Android ordering apps, a mobile web store, and a QR menu for direct ordering.mobstep.com · read 2 Oct 2026
- Security
- Mobstep says independent auditors assess its data storage security and systems that process financial information, while noting it cannot guarantee absolute security.mobstep.com · read 2 Oct 2026
- Support
- The restaurant page lists priority support with Premium and dedicated support with Custom Bundled.mobstep.com · read 2 Oct 2026
