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On the recordRead 15 Oct 202655 facts
mHelpDesk
mHelpDesk · Indianapolis, Indiana, United States · founded 2009
Plans and prices
Pro
$169a month
3 users · core features
Read 10 Oct 2026 · forum.mhelpdesk.com
Growth
$249a month
8 users · core features
Read 10 Oct 2026 · forum.mhelpdesk.com
Success
$374a month
10 users · core features
Read 10 Oct 2026 · forum.mhelpdesk.com
Free trial
Free
14 days · no credit card required
Read 15 Oct 2026 · play.google.com
On the record
- Apple app capabilities
- The mobile app supports offline work with synchronization, scheduling, estimates, invoices, payments, alerts, inventory and QuickBooks.apps.apple.com · read 15 Oct 2026
- Apple compatibility
- The iOS app requires iOS or iPadOS 16 or later and supports macOS 13 or later on Apple M1 hardware.apps.apple.com · read 15 Oct 2026
- Availability terms
- The agreement promises commercially reasonable 24/7 availability but disclaims liability for downtime and does not warrant uninterrupted or error-free service.mhelpdesk.com · read 15 Oct 2026
- Billing terms
- Subscriptions may bill monthly or annually, cancellations receive no prorated refunds and fees may change with 30 days notice.mhelpdesk.com · read 15 Oct 2026
- Company legal entity
- The user agreement identifies mHelpDesk, Inc. as a Delaware corporation for SMS terms.mhelpdesk.com · read 15 Oct 2026
- Company profile
- LinkedIn lists mHelpDesk as privately held, headquartered in Fairfax, Virginia, with 51–200 employees.linkedin.com · read 15 Oct 2026
- Current parent history
- An SEC filing states that ANGI Homeservices owned mHelpDesk after the September 29, 2017 Angie’s List merger.sec.gov · read 15 Oct 2026
- Customer portal
- Yesmhelpdesk.com · read 21 Sep 2026
- Customer support
- Support is offered by toll-free phone, email, success coaches and training resources.mhelpdesk.com · read 15 Oct 2026
- Documentation
- The help center contains guides for customers, leads, staff, estimates, jobs, scheduling, invoices, payments, automation, customization, templates, QuickBooks, equipment and timesheets.forum.mhelpdesk.com · read 15 Oct 2026
- Founded year
- CB Insights lists mHelpDesk as founded in 2009.cbinsights.com · read 15 Oct 2026
- Headquarters listed officially
- The official website lists 130 E Washington St Ste 1100, Indianapolis, Indiana 46204.mhelpdesk.com · read 15 Oct 2026
- Hosting model
- The service is hosted by mHelpDesk or its providers and accessed remotely, with vendor-managed updates and bug fixes.mhelpdesk.com · read 15 Oct 2026
- Invoicing and payments
- Yesmhelpdesk.com · read 21 Sep 2026
- License
- The user agreement grants a limited, nontransferable, nonexclusive and revocable license while mHelpDesk retains intellectual property.mhelpdesk.com · read 15 Oct 2026
- Limit: cancellation and outages
- Trustpilot complaints include login or site outages, difficult cancellations, refund disputes and unexpected charges.trustpilot.com · read 15 Oct 2026
- Limit: mobile performance
- TrustRadius reviewers report mobile lag, inaccurate tracking and occasional device locking.trustradius.com · read 15 Oct 2026
- Limit: reliability
- Capterra reviewers report bugs, glitches, crashes and slowdowns, while Trustpilot reviewers describe freezing and data not saving.capterra.com · read 15 Oct 2026
