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MetaMap
San Francisco, United States
What it is
MetaMap is a customer identity platform for verification, onboarding, fraud reduction, and KYC/AML compliance. It combines data from more than 80 sources across more than 20 countries and offers more than 350 tools for building verification workflows. Businesses can use a drag-and-drop builder, templates, or Automation Rules that approve, reject, or flag customers using defined criteria. Checks include document and biometric verification, AML watchlists, government data, phone and email checks, location intelligence, credit checks, and business verification. Integration options are direct links, web or mobile SDKs, and APIs, with support for web, iOS, and Android SDKs. Verification links can be shared by email, SMS, or WhatsApp, while webhooks report completed workflow steps to a business server. MetaMap lists setup estimates of five minutes for direct links, four hours to five days for SDKs, and one to two weeks for APIs. It offers chat and email support, FAQs, user guides, and live service status. Pricing is on request, with no free plan and a free trial.
For and against
For
- More than 350 workflow tools
- Supports direct links, SDKs, and APIs
- Includes document and biometric verification
- Automation Rules can flag or reject customers
- AES-256 encryption and HTTPS in transit
Against
- No free plan
- Pricing requires contacting the team
- Webhook throughput is limited to three requests per second
The verdict
MetaMap offers configurable identity workflows with broad verification checks and several integration paths. It is a paid service with pricing on request and no free plan.
Who it suits
MetaMap fits organizations in banking, fintech, telecommunications, e-commerce, healthcare, and transportation that need configurable identity and compliance checks.
On the record
- API limit
- The webhook FAQ states merchants can run up to three new verification requests per second.docs.metamap.com · read 8 Oct 2026
- Company history
- MetaMap says it was founded in 2017 in San Francisco and joined Incode in 2024.metamap.com · read 8 Oct 2026
- Data coverage
- MetaMap says it combines data from more than 80 sources across more than 20 countries.metamap.com · read 8 Oct 2026
- Encryption
- The FAQ says customer data is encrypted with AES-256 and data is encrypted in transit over HTTPS.metamap.com · read 8 Oct 2026
- Free trial
- The free trial includes 300 verifications and 3 months of access.metamap.com · read 8 Oct 2026
- Industries served
- MetaMap says it serves industries including banking, fintech, telecommunications, e-commerce, healthcare, and transportation.metamap.com · read 8 Oct 2026
- Integration effort
- The platform page estimates direct-link setup at 5 minutes, SDK setup at 4 hours to 5 days, and API setup at 1–2 weeks.metamap.com · read 8 Oct 2026
- Integration methods
- Businesses can integrate using a direct link, a web or mobile SDK, or an API.metamap.com · read 8 Oct 2026
- Integration options
- MetaMap supports API, web or mobile SDK, and direct-link integrations; the page lists web, iOS, and Android support for SDKs.metamap.com · read 8 Oct 2026
- Messaging integrations
- Direct verification links can be shared through email, SMS, or WhatsApp.metamap.com · read 8 Oct 2026
- Pricing
- MetaMap directs prospective customers to contact its team for pricing information.metamap.com · read 8 Oct 2026
- Purpose
- MetaMap is a customer identity platform for identity verification, onboarding, fraud reduction, and KYC/AML compliance.metamap.com · read 8 Oct 2026
- Security certifications
- MetaMap lists SOC 2 Type II and SOC 3, ISO 27001:2013, and CSA STAR Level One CAIQ certifications.metamap.com · read 8 Oct 2026
- Support
- The platform page lists chat and email support, FAQs, user guides, and live service status.metamap.com · read 8 Oct 2026
- Verification checks
- Its tools include document and biometric verification, AML watchlists, government data, phone and email checks, location intelligence, and credit checks.docs.metamap.com · read 8 Oct 2026
- Verification data
- The platform says it draws on 80+ data sources across 20+ countries.metamap.com · read 8 Oct 2026
- Verification features
- Tools include biometric and document verification, watchlist checks, location intelligence, email and phone checks, and government checks.metamap.com · read 8 Oct 2026
- Verification tools
- The platform offers more than 350 tools for building verification workflows.metamap.com · read 8 Oct 2026
