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MatterSuite Matter Intake
What it is
MatterSuite Matter Intake helps legal teams collect requests, assess urgency, assign work, and turn qualifying requests into matters. Configurable forms gather request details and bring legal requests into a centralized workflow. Teams can categorize submissions, route them to the right team member, and use approvals or escalations. When a request becomes a matter, its details, ownership, and intake history carry forward with an audit trail. The product is available on the web, Android, and iOS, and the listed integrations include Google Drive, Outlook, Dropbox, QuickBooks, PayPal, LawPay, Microsoft OneDrive, and Slack. MatterSuite positions it for in-house legal teams, corporate legal departments, chief legal officers, and large law firms. The intake tool is included with the standard subscription at no additional fee. The in-house legal team plan starts at $89 per user/month, with custom pricing; a law firm plan is also listed without a price. A 14-day trial provides full access and does not require a credit card to sign up.
For and against
For
- Configurable forms centralize legal requests
- Teams can route work and apply approvals or escalations
- Request details and history carry into matters
- Integrates with Google Drive, Outlook, and Slack
- 14-day full-access trial requires no credit card
Against
- No free plan is listed
- In-house plan uses custom pricing
The verdict
MatterSuite Matter Intake organizes requests through triage and can carry qualifying submissions into matter workflows. Consider the custom-priced subscription structure and available trial before choosing a plan.
Who it suits
It suits in-house legal teams, corporate legal departments, chief legal officers, and large law firms that need structured request intake and triage. The mobile apps and listed integrations may also matter to teams working across those tools and devices.
Plans and prices
Law firm plan
Client and matter intake · Team-triggered conflict check · Matter lifecycle management · Timekeeping and expense capture
Read 21 Sep 2026 · mattersuite.com
In-house legal team plan
Legal request intake and routing · Matter management and global tracking · Conflict and risk checks · Document and eSignature management
Read 21 Sep 2026 · mattersuite.com
MatterSuite
Plans start at $89 user/month · flexible feature selection
Read 30 Sep 2026 · mattersuite.com
On the record
- Audience
- The product is positioned for in-house legal teams, corporate legal departments, chief legal officers, and large law firms.mattersuite.com · read 30 Sep 2026
- Hosting
- Data is hosted in Google Cloud ISO 27001-certified data centers with SOC 1, SOC 2, and SOC 3 reports, primarily in us-central1 (Iowa).mattersuite.com · read 30 Sep 2026
- Intake forms
- The intake workflow uses configurable forms to collect complete request information and centralize legal requests.mattersuite.com · read 30 Sep 2026
- Intake pricing
- MatterSuite says its legal matter intake tool is included in the standard subscription with no additional fee.mattersuite.com · read 30 Sep 2026
- Integrations
- The pricing page lists Google Drive, Outlook, Dropbox, QuickBooks, PayPal, LawPay, Microsoft OneDrive, and Slack integrations.mattersuite.com · read 30 Sep 2026
- Matter conversion
- Request details, ownership, and intake history carry into matters with request-to-matter conversion and audit trails.mattersuite.com · read 30 Sep 2026
- Migration
- Dedicated migration specialists can move matters, contacts, calendars, tasks, and more without data loss.mattersuite.com · read 30 Sep 2026
- Mobile apps
- MatterSuite’s official blog states that iOS and Android apps are available for lawyers.mattersuite.com · read 30 Sep 2026
- Multi-location
- MatterSuite says firms can add multiple locations and centralize management across them at no additional cost.mattersuite.com · read 30 Sep 2026
- Purpose
- MatterSuite captures legal requests, prioritizes them, routes work to the right team member, and converts qualifying requests into matters.mattersuite.com · read 30 Sep 2026
- Security
- MatterSuite states that it provides enterprise-grade security, encryption, SSO, two-way authentication, role-based access, and ISO-certified infrastructure.mattersuite.com · read 30 Sep 2026
- Support
- MatterSuite says expert support is available 24/7 by phone, email, or live chat, with a self-service knowledge base.mattersuite.com · read 30 Sep 2026
- Triage
- Teams can categorize requests, assess urgency, intelligently route work, and use approvals and escalations.mattersuite.com · read 30 Sep 2026
- Trial
- MatterSuite offers a 14-day free trial with full access and no credit card required to sign up.mattersuite.com · read 30 Sep 2026
