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Mastercard Cyber Secure

On the record

Assessment access
Acquirers can access a cyber risk assessment for merchants under active investigation for an account data compromise event.riskrecon.com · read 11 Oct 2026
Assessment contents
Assessments include a risk rating, prioritized vulnerabilities, mitigation plans, an IT profile of hosting providers and domains, and a compliance profile.riskrecon.com · read 11 Oct 2026
Assessment criteria
The merchant cyber risk rating evaluates more than 40 security and infrastructure criteria and analyzes the importance of found vulnerabilities.riskrecon.com · read 4 Oct 2026
Assessment method
Mastercard says the assessment uses AI and multiple public and proprietary data sources to evaluate 40 security and infrastructure criteria and produce a risk rating and issue priority navigator.newsroom.mastercard.com · read 11 Oct 2026
Audience
Acquirers can view cyber risk information for merchants with a public-facing URL known to Mastercard.riskrecon.com · read 4 Oct 2026
Company history
RiskRecon says it was founded by Kelly White and officially incorporated in October 2015.riskrecon.com · read 11 Oct 2026
Compliance limitation
The compliance profile is informational and does not certify or validate compliance with industry standards or frameworks.riskrecon.com · read 11 Oct 2026
Disputes and remediation
Merchants can ask about, contest, or seek to remediate their cyber risk rating by opening a support case through Mastercard Connect.riskrecon.com · read 11 Oct 2026
Incident assessments
Acquirers can access a cyber risk assessment for merchants under active investigation for an account data compromise event.riskrecon.com · read 4 Oct 2026
Intended users
The product gives acquiring banks tools to assess cyber risk across their ecosystem and help merchants understand their cyber risk.newsroom.mastercard.com · read 11 Oct 2026
Merchant snapshot
Acquirers can view a cyber risk snapshot for merchants with a public-facing URL known to Mastercard.riskrecon.com · read 11 Oct 2026
Merchant support
Merchants can request a copy through their acquirer or by submitting a support ticket in Mastercard Connect; Mastercard provides one complimentary copy of a merchant’s own assessment per year after a support case is submitted.riskrecon.com · read 4 Oct 2026
Program relationship
Cyber Secure builds on Mastercard’s Account Data Compromise program.newsroom.mastercard.com · read 11 Oct 2026
Purpose
Mastercard Cyber Secure provides integrated cybersecurity information about banks and merchants in the payment ecosystem.riskrecon.com · read 11 Oct 2026
Ratings questions
Merchants can use Mastercard Connect’s Support Case Management application to ask how a rating was calculated or to contest or remediate it.riskrecon.com · read 4 Oct 2026
Requesting an assessment
Merchants can request a copy from their acquirer or through a support case in Mastercard Connect; Mastercard provides one complimentary copy of their own assessment per year after a case is submitted.riskrecon.com · read 11 Oct 2026
Risk rating
The merchant cyber risk rating evaluates more than 40 security and infrastructure criteria and considers the importance of vulnerabilities found.riskrecon.com · read 11 Oct 2026
Risk snapshot
A merchant snapshot includes a cyber risk rating and an issue priority navigator that organizes found vulnerabilities by category.riskrecon.com · read 4 Oct 2026

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