On the recordRead 9 Oct 202622 facts
Marqo
Marqo says it is headquartered in San Francisco and operates globally across three continents.
On the record
- Availability
- The cloud service level agreement commits to 99.9% monthly uptime for eligible indexes on paid subscription plans.marqo.ai · read 9 Oct 2026
- Company
- Marqo says it is headquartered in San Francisco and was co-founded by Tom Hamer and Jesse Clark; the opened company page does not state a founding year.marqo.ai · read 9 Oct 2026
- Conversational commerce
- Marqo’s Sibbi conversational agent guides shoppers from natural-language intent to product suggestions using catalog understanding and conversation context.marqo.ai · read 9 Oct 2026
- Data collection
- Marqo’s pixel captures shopper clicks, carts, and purchases to learn from customer interactions.marqo.ai · read 9 Oct 2026
- Data processing
- The DPA says Marqo processes customer personal data under customer instructions, notifies customers of security incidents without undue delay, and provides for retrieval and deletion after termination subject to the agreement and law.marqo.ai · read 9 Oct 2026
- Discovery surfaces
- Marqo lists search, browse, recommendations, and agentic storefront as product discovery surfaces.marqo.ai · read 9 Oct 2026
- Integrations
- The site names one-click integrations with Shopify, Adobe Commerce, and Salesforce Commerce Cloud, and says Marqo can also be deployed via API.marqo.ai · read 9 Oct 2026
- Intended users
- Marqo describes its product as helping enterprise brands build high-performance product discovery experiences.marqo.ai · read 9 Oct 2026
- Merchandising
- The platform automates ranking, boosts, filters, and collections using AI.marqo.ai · read 9 Oct 2026
- Personalization
- Marqo says it trains a dedicated AI model on a retailer’s product catalog and shopper behavior.marqo.ai · read 9 Oct 2026
- Pricing availability
- The pricing URL redirects to a book-demo page, and the opened pages do not state a price or plan tier.marqo.ai · read 9 Oct 2026
- Product
- Marqo provides AI-powered ecommerce product discovery, search, merchandising, recommendations, category pages, and conversational commerce.marqo.ai · read 9 Oct 2026
- Query understanding
- Marqo says its catalog-trained language model interprets shopper intent, context, synonyms, and product attributes, and supports natural-language and long-tail queries.marqo.ai · read 9 Oct 2026
- Recommendations
- Recommendations adapt to real-time shopper behavior and intent and can support cross-sell and upsell placements.marqo.ai · read 9 Oct 2026
- Search
- Its search supports instant indexing, semantic relevance, typo tolerance, and multilingual comprehension.marqo.ai · read 9 Oct 2026
- Security
- The Marqo homepage displays a SOC 2 Type 2 badge.marqo.ai · read 9 Oct 2026
- Security and compliance
- Marqo’s search page states that it is GDPR, CCPA, and SOC 2 compliant and uses end-to-end data encryption and privacy controls.marqo.ai · read 9 Oct 2026
- Support
- Technical support requests are handled through Marqo’s support portal, and customers may designate up to four representatives.marqo.ai · read 9 Oct 2026
