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MagicINFO Cloud
Suwon, South Korea
Plans and prices
MagicINFO Cloud CMS + Email Support (no NOC)
Cloud CMS · Email support · No NOC
Read 21 Sep 2026 · image-us.samsung.com
MagicINFO Cloud CMS + 12/7 NOC
Cloud CMS · 12/7 NOC support
Read 21 Sep 2026 · image-us.samsung.com
MagicINFO Cloud CMS + 24/7 NOC
Cloud CMS · 24/7 NOC support
Read 21 Sep 2026 · image-us.samsung.com
MagicINFO Cloud CMS + 12/7 NOC + Content Scheduling
Cloud CMS · 12/7 NOC support · Content scheduling
Read 21 Sep 2026 · image-us.samsung.com
MagicINFO Cloud CMS + 24/7 NOC + Content Scheduling
Cloud CMS · 24/7 NOC support · Content scheduling
Read 21 Sep 2026 · image-us.samsung.com
Premium
Standard features · proactive monitoring · remote email/phone support 12 hours daily, 7 days weekly · SLA response times
Read 15 Oct 2026 · samsung.com
Premium Plus
Premium features · remote email/phone support 24 hours daily, 7 days weekly
Read 15 Oct 2026 · samsung.com
Standard
hosting server · server updates and maintenance · server technical inquiries
Read 15 Oct 2026 · samsung.com
On the record
- Analytics
- MagicINFO Insight analyzes proof-of-play history and can compare playback with uploaded sales data in dashboards and reports.samsung.com · read 15 Oct 2026
- API access
- Yessamsung.com · read 21 Sep 2026
- API device controls
- The documented API can list, approve, move, delete and update devices and retrieve display, setup, status and time information.docs.samsungvx.com · read 15 Oct 2026
- API surface
- Samsung advertises a 400-plus-function API and customization support.samsung.com · read 15 Oct 2026
- Availability
- Samsung lists current MagicINFO Cloud availability in North America, Europe and China, subject to regional confirmation.samsung.com · read 15 Oct 2026
- Cloud providers
- Samsung says MagicINFO Cloud can be supplied on leading cloud providers including AWS and Azure.samsung.com · read 15 Oct 2026
- Company founded and size
- LinkedIn says Samsung Electronics was established in 1969, is headquartered in Suwon-Si, South Korea, and has 10,001-plus employees.linkedin.com · read 15 Oct 2026
- Company legal name
- Samsung’s product leaflet identifies the maker as Samsung Electronics Co., Ltd.images.samsung.com · read 15 Oct 2026
- Content creation
- The platform includes an authoring tool with templates, clip art, visual effects and QR-code support.samsung.com · read 15 Oct 2026
- Content types
- video,image,audio,PDF,Office documents,HTML5/web content,text,RSS,widgetssamsung.com · read 21 Sep 2026
- Data integrations
- External data can be supplied through UDP or Datalink, and MagicINFO can synchronize with existing content-management software.samsung.com · read 15 Oct 2026
- Device management
- Administrators can centrally manage, tag, group, control and troubleshoot displays remotely.samsung.com · read 15 Oct 2026
- Device monitoring
- MagicINFO provides real-time health monitoring for display software and hardware.samsung.com · read 15 Oct 2026
- Documentation
- Samsung’s documentation hub covers supported Server, Cloud, Player and Web Author versions.docs.samsungvx.com · read 15 Oct 2026
- Hardware requirement
- MagicINFO requires a compatible Samsung MagicINFO player; Samsung professional signage displays include S-Player or Lite Player, while consumer Samsung displays are unsupported.helpdesk.magicinfoservices.com · read 15 Oct 2026
- Limit: display dependence
- The same Reddit discussion said the Lite player is basic and becomes limiting when operators need consistent control across multiple screens.reddit.com · read 15 Oct 2026
- Limit: documentation discoverability
- A Reddit user said finding usable documentation was difficult and reported being lost after installing the Windows server and PostgreSQL.reddit.com · read 15 Oct 2026
- Limit: Google Play reliability
- A Google Play reviewer reported that saving content spun indefinitely, preventing scheduling and uploading.play.google.com · read 15 Oct 2026