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MachineMetrics
Easthampton, Massachusetts, United States
What it is
MachineMetrics is a production intelligence platform for manufacturers that collects and analyzes machine and operational data. It monitors machine status, utilization, downtime, quality and OEE from automatically collected production information. Supported connectivity includes MTConnect, OPC-UA, Modbus and Ethernet IP, as well as digital and analog I/O for machines without standard connections. Production Analytics compares actual results with planned estimates and reports on cycle times, downtime, OEE and costs. Real-time alerts and workflows can notify people when production issues need attention. The Core Platform lists machine connectivity management, automated production tracking, dashboards, historical reporting, open APIs and unlimited users. Intelligent MES adds bi-directional ERP integration, job and production order tracking, labor tickets, scheduling and job routing. Enterprise includes multi-site rollouts, business intelligence integration and advanced security and user management. The cloud platform runs in modern web browsers, and its web app is accessible on mobile phones and tablets; ShopPulse is offered as a tablet interface. MachineMetrics says it is ISO 27001 certified and uses AES-256 encryption at rest and TLS 1.2 or higher in transit. Pricing is on request, and the maker says plans include remote technical support, onboarding, training and a designated support contact.
For and against
For
- Tracks utilization, downtime, quality and OEE
- Supports multiple machine connectivity protocols
- Real-time alerts and workflows
- All plans include remote technical support
- Mobile browser access and tablet interface
Against
- No free plan is listed
- Pricing is available on request
- MFA is available through customer SSO, not built in
The verdict
MachineMetrics combines machine data collection with production monitoring and analytics, with plan options that add ERP and multi-site capabilities. Pricing requires an inquiry, and customers should account for the stated MFA limitation outside SSO.
Who it suits
MachineMetrics may suit manufacturers seeking machine-level production visibility, downtime tracking and workflow alerts. Its Intelligent MES plan may be relevant to teams that need ERP-connected job and production order tracking.
Plans and prices
Core Platform
Unlimited users · Machine connectivity management · Automated production tracking · Real-time dashboards
Read 7 Oct 2026 · machinemetrics.com
Enterprise
Intelligent MES features · Multi-site rollouts · Business intelligence integration · Advanced security and user management
Read 7 Oct 2026 · machinemetrics.com
Intelligent MES
Core Platform features · Bi-directional ERP integration · Job and production order tracking · Labor tickets
Read 7 Oct 2026 · machinemetrics.com
On the record
- Alerts and workflows
- MachineMetrics provides real-time alerts and workflows to notify people when production issues require action.machinemetrics.com · read 7 Oct 2026
- Analytics
- Production Analytics compares actual production performance with planned estimates and reports on cycle times, downtime, OEE, and costs.docs.machinemetrics.com · read 7 Oct 2026
- Browser and mobile access
- The cloud platform runs in modern web browsers, and its web app can be accessed on mobile phones and tablets; ShopPulse is offered as a tablet interface.docs.machinemetrics.com · read 7 Oct 2026
- ERP integrations
- The Intelligent MES plan lists bi-directional ERP integration, and the integrations documentation describes syncing work orders and production data with ERP systems.machinemetrics.com · read 7 Oct 2026
- Machine connectivity
- MachineMetrics supports machine data collection using protocols including MTConnect, OPC-UA, Modbus, and Ethernet IP, with digital and analog I/O for machines without standard connectivity.machinemetrics.com · read 7 Oct 2026
- Monitoring and OEE
- The platform monitors machine status, utilization, downtime, quality, and OEE using automatically collected production data.machinemetrics.com · read 7 Oct 2026
- Pricing model
- The maker describes pricing as a volume-based SaaS subscription, with lower per-machine cost as more machines are connected; prices are not listed on the page.machinemetrics.com · read 7 Oct 2026
- Purpose
- MachineMetrics is a production intelligence platform for manufacturers that collects and analyzes machine and operational data.machinemetrics.com · read 7 Oct 2026
- Security
- MachineMetrics states that it is ISO 27001 certified and uses AES-256 encryption at rest and TLS 1.2 or higher in transit.docs.machinemetrics.com · read 7 Oct 2026
- Security limitation
- The security overview says MFA is supported through a customer's SSO provider and is not built into MachineMetrics outside SSO.docs.machinemetrics.com · read 7 Oct 2026
- Support
- All plans include unlimited remote technical support, customer onboarding, product training, and a designated support contact.machinemetrics.com · read 7 Oct 2026
- Third-party integrations
- Listed third-party connections include MaintainX, Fiix, Make.com, Trello via Make.com, and Zapier via webhook.docs.machinemetrics.com · read 7 Oct 2026