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Logitude

Wilmington, Delaware, United States

What it is

Logitude is freight forwarding software for fast-growing and small or midsize businesses. It manages shipments, quotes, billing, follow-ups, reporting, and communications, and lets forwarders offer customers online real-time shipment tracking and self-service visibility. Automated processes are intended to reduce human errors and improve operational efficiency. Accounting integrations include QuickBooks Online, Exact Global, Exact Online, Snelstart, Transporter Logistics, Rivhit, Hashavshvet, Profact SAT, and a generic interface. Security controls include SSL encryption, two-factor authentication, role permissions, activity logging, structured user management, firewalls, and intrusion detection and prevention systems. Logitude says it is working toward SOC 2 Type II certification. The web service requires an internet connection; its HTML5 version supports Chrome, Firefox, and Opera, and iOS is also listed. Smart costs $75 a month per user, and Professional costs $99 a month per user. A 14-day trial is available, but there is no free plan. Support uses an online ticketing system, and the company offers training, documentation, and video tutorials.

For and against

For

  • Manages shipments, quotes, billing, and reporting.
  • Customers can view real-time shipment tracking.
  • Includes two-factor authentication and role permissions.
  • Free training sessions are available.

Against

  • No free plan is available.
  • An internet connection is required.
  • Smart costs $75 a month per user.
  • SOC 2 Type II certification is still in progress.

The verdict

Logitude brings freight forwarding operations and customer shipment visibility into one platform, with security controls and accounting integrations. Consider its per-user subscription cost, internet requirement, and current certification status before choosing it.

Who it suits

Logitude is intended for freight forwarders, consolidators, import/export managers, and NVOCCs. It may suit teams that need shipment operations and customer tracking in a web-based system.

Plans and prices

Smart

$75a month

5 dashboards · 1,000 automation credits/user · Lite customization · Lite task management

Professional

$99a month

10 dashboards · 2,000 automation credits/user · 5 advanced reports · 5 scheduled reports

Enterprise

Priced on request

Unlimited dashboards · 5,000 automation credits/user · unlimited advanced reports · unlimited scheduled reports

Every plan, in full

On the record

Automation
Logitude supports automated processes intended to reduce human errors and improve operational efficiency.logitudeworld.com · read 1 Oct 2026
Cloud access
Logitude is web-based and its HTML5 version supports Chrome, Firefox, and Opera; an internet connection is required.logitudeworld.com · read 1 Oct 2026
Compliance status
Logitude says it is currently working toward SOC 2 Type II certification.logitudeworld.com · read 1 Oct 2026
Customer visibility
Freight forwarders can provide customers with online real-time shipment tracking and self-service visibility.logitudeworld.com · read 1 Oct 2026
Data backup
Logitude says it regularly copies and protects customer data and supports exporting data to Excel.logitudeworld.com · read 1 Oct 2026
Integrations
Accounting integrations include QuickBooks Online, Exact Global, Exact Online, Snelstart, Transporter Logistics, Rivhit, Hashavshvet, Profact SAT, and a generic interface.logitudeworld.com · read 1 Oct 2026
Operations
The platform manages shipments, quotes, billing, follow-ups, reporting, and communications.logitudeworld.com · read 1 Oct 2026
Product
Logitude is an all-in-one freight forwarding software for fast-growing and SMB freight forwarding businesses.logitudeworld.com · read 1 Oct 2026
Security controls
Security features include SSL encryption, two-factor authentication, role permissions, activity logging, structured user management, firewalls, and intrusion detection and prevention systems.logitudeworld.com · read 1 Oct 2026
Support
Support is provided through an online ticketing system that issues a ticket number and lets customers track resolution progress.logitudeworld.com · read 1 Oct 2026
Target users
The software is intended for freight forwarders, consolidators, import/export managers, and NVOCCs.logitudeworld.com · read 1 Oct 2026
Training
The company offers free training sessions, documentation, and video tutorials, with customer success professionals available to help.logitudeworld.com · read 1 Oct 2026

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