KindLink
London, United Kingdom
What it is
KindLink is an online CRM and fundraising platform for charities, nonprofits, donors, contributors, and supporters. Its CRM brings supporter and donor records, donation history, volunteer records, and beneficiary records into one system. Fundraising tools include peer-to-peer pages, one-off and recurring donations, events, memberships, ticketing, and online sales. The Free plan includes project dashboards and geolocated impact updates. KindLink also offers embedded website donation flows and HMRC Gift Aid submissions. The company says it takes no percentage of donations; listed UK processing fees are 1.4% + 15p for cards and 1.25%, capped at £4, for Direct Debit. Expert supports UK Direct Debit and collection in 135+ currencies, along with Apple Pay, Google Pay, iDEAL, Sofort, and bank transfer. The permanent Free plan is for registered charities, nonprofits, and CICs after charity-number verification. Premium is £25 per month, or £20 /month billed annually as £240; Expert is £45 per month, or £36 /month billed annually as £432. The contactless fundraising app is available exclusively on Google Play, and charities receiving funds through it need an Expert subscription.
For and against
For
- Free plan includes project dashboards and impact updates.
- Supports one-off and recurring donations.
- Offers embedded website donation flows and Gift Aid submissions.
- KindLink says it takes no percentage of donations.
Against
- Free plan requires charity-number verification.
- Contactless app is available exclusively on Google Play.
- Receiving funds through the app requires an Expert subscription.
- UK card processing is 1.4% + 15p.
The verdict
KindLink combines a nonprofit CRM with fundraising and donation-management tools, including a permanent Free plan for eligible organizations. Check verification eligibility, payment processing fees, and app requirements before relying on particular workflows.
Who it suits
KindLink suits registered charities, nonprofits, and CICs looking to manage supporter records and fundraising. The contactless fundraising app is relevant to eligible charities with an Expert subscription.
Plans and prices
Free
Unlimited supporter and donor records · Unlimited beneficiary records · Unlimited transaction history · 0% platform fee
Read 30 Sep 2026 · kindlink.org
Premium
Everything in Free · Website donation forms · Automated Gift Aid submission to HMRC · Events and memberships
Read 30 Sep 2026 · kindlink.org
Expert
Everything in Premium · UK Direct Debit · 135+ currencies · Apple Pay and Google Pay
Read 30 Sep 2026 · kindlink.org
On the record
- CRM
- The CRM brings supporter and donor records, donation history, volunteer records, and beneficiary records into one system.kindlink.org · read 30 Sep 2026
- Donation fees
- KindLink says it takes no percentage of donations; UK card processing is listed as 1.4% + 15p and UK Direct Debit as 1.25%, capped at £4.kindlink.org · read 30 Sep 2026
- Eligibility
- The permanent Free plan is for registered charities, nonprofits, and CICs after charity-number verification.kindlink.org · read 30 Sep 2026
- Fundraising
- The platform supports online fundraising and peer-to-peer pages, one-off and recurring donations, events, memberships, ticketing, and online sales.kindlink.org · read 30 Sep 2026
- Impact reporting
- Project dashboards and geolocated impact updates are included in the Free plan.kindlink.org · read 30 Sep 2026
- Integrations
- KindLink offers an embedded donation flow for websites and integrates with HMRC for Gift Aid submissions.kindlink.org · read 30 Sep 2026
- Mobile app
- The contactless fundraising app is currently available exclusively on Google Play, and charities receiving funds need an Expert subscription to use it.kindlink.org · read 30 Sep 2026
- Payments
- The Expert plan supports UK Direct Debit, collection in 135+ currencies, Apple Pay, Google Pay, iDEAL, Sofort, and bank transfer.kindlink.org · read 30 Sep 2026
- Product
- KindLink is an online platform with CRM and tools for charities, nonprofits, donors, contributors, and supporters.kindlink.org · read 30 Sep 2026
- Security
- KindLink states it is GDPR compliant and PCI DSS compliant, and that payment card data is held by Stripe rather than KindLink.kindlink.org · read 30 Sep 2026
- Security credentials
- KindLink says it is a certified HMRC Gift Aid software vendor, registered with the ICO, and holds a Cyber Essentials certificate.kindlink.org · read 30 Sep 2026
- Support
- Premium includes live chat, live and on-demand webinars, personal onboarding, and email support with a 24-hour response; Expert includes a dedicated account manager.kindlink.org · read 30 Sep 2026
