Jahia DXP

No phone app

7.9No. 3 of 24
in Digital Experience Platforms

Recognised40% of the score88
Phone app26% of the score0
Documented20% of the score94
Free plan14% of the score100

Free plan: Yes
Runs on: api, Linux, Mac, self-hosted, Web, Windows

Summary

Jahia DXP combines content management, customer data, personalization, integrations, and analytics for websites and portals. It supports multichannel publishing, structured content, digital asset management, and approval workflows, with headless, hybrid, or traditional delivery. Its built-in customer data platform unifies profiles from multiple sources and supports real-time audience segmentation, analytics, and customer journey mapping. Listed AI capabilities cover content creation and optimization, migration, translation, enrichment, SEO recommendations, and personalization, with human approval workflows. The API-first platform lists integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude, and Gemini. Deployment options are on-premise, cloud, or hybrid; Jahia Community is distributed only as a Docker image. Community is free, while Enterprise pricing is on request and varies according to edition, hosting, project scope, users, and traffic. Jahia says its cloud service has a 99.9% monthly uptime guarantee, subject to exclusions. The company also states that cloud data is encrypted at rest and in transit and that its information security management system is ISO 27001:2022 certified.

Who it is for

Jahia DXP suits organizations managing content and customer experiences across websites or portals. Community is positioned for independent developers and sites with small to medium traffic that do not need enterprise capabilities.

What is good

Supports headless, hybrid, and traditional content delivery
Includes a built-in customer data platform
Offers on-premise, cloud, and hybrid deployment
Jahia Community is free
Listed integrations include Salesforce and Marketo

What to know first

Enterprise pricing is on request
Community is distributed only as a Docker image
Community has no enterprise SLA or support

Verdict

Jahia DXP combines publishing, customer profiles, personalization, and analytics with several deployment options. The free Community distribution has narrower scope and support than Enterprise.

Jahia DXP plans and pricing

All plans

Jahia Community Free Open-core · Docker image only · Small to medium traffic · No enterprise modules, SLAs or support academy.jahia.com · 3 Oct 2026

DXP Enterprise Not published On-premise or cloud · Quote based on edition, hosting, users and traffic jahia.com · 3 Oct 2026

Compared on digital experience platforms

Free plan: Nojahia.com
Personalization: Yesjahia.com
Headless delivery: Yesjahia.com
Experimentation: Yesjahia.com
Journey orchestration: Yesjahia.com
Deployment model: hybridjahia.com
Experience analytics: Yesjahia.com
Digital asset support: Yesjahia.com

Facts

What it does: Jahia DXP combines content management, customer data, personalization, integrations and analytics to deliver digital experiences across websites and portals.jahia.com · 3 Oct 2026
Content: It supports multichannel publishing, structured content, digital asset management, approval workflows and headless, hybrid or traditional delivery.jahia.com · 3 Oct 2026
AI: Listed AI capabilities include content creation and optimization, CMS migration, translation, enrichment, SEO recommendations and personalization, with human approval workflows.jahia.com · 3 Oct 2026
Customer data: Its built-in CDP supports unified profiles, multi-source data collection, real-time audience segmentation, analytics and customer journey mapping.jahia.com · 3 Oct 2026
Integrations: Jahia describes an API-first, composable platform and lists integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude and Gemini.jahia.com · 3 Oct 2026
Deployment: The platform is offered for on-premise, cloud or hybrid deployment, and Jahia Community is distributed exclusively as a Docker image.jahia.com · 3 Oct 2026
Security: Jahia says its ISO 27001:2022-certified information security management system covers product development, and that cloud data is encrypted at rest and in transit.jahia.com · 3 Oct 2026
Compliance: Jahia states it is GDPR and HIPAA compliant, ISO 27001:2022 certified, and compliant with PCI DSS SAQ A 3.2.1.jahia.com · 3 Oct 2026
Cloud availability: Jahia's support policy states Jahia Cloud has a 99.9% monthly uptime guarantee, subject to listed exclusions.jahia.com · 3 Oct 2026
Support: Enterprise plans include support tickets; 24/7 support is available with Premium Support, while the Community distribution has no enterprise SLA or support.jahia.com · 3 Oct 2026
Pricing limits: Enterprise pricing depends on the edition, hosting environment, project scope, user count and traffic volume; the pricing page directs buyers to request a quote.jahia.com · 3 Oct 2026
Free trial: Jahia advertises a 30-day trial of its cloud-based platform with no installation required.jahia.com · 3 Oct 2026
Community limits: Jahia Community is positioned for independent developers and sites with small to medium traffic that do not need enterprise capabilities.academy.jahia.com · 3 Oct 2026
Company: The company describes Jahia as a provider of open-source content management and digital experience applications.jahia.com · 3 Oct 2026