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Jahia DXP
What it is
Jahia DXP combines content management, customer data, personalization, integrations, and analytics for websites and portals. It supports multichannel publishing, structured content, digital asset management, and approval workflows, with headless, hybrid, or traditional delivery. Its built-in customer data platform unifies profiles from multiple sources and supports real-time audience segmentation, analytics, and customer journey mapping. Listed AI capabilities cover content creation and optimization, migration, translation, enrichment, SEO recommendations, and personalization, with human approval workflows. The API-first platform lists integrations including Salesforce, Marketo, Slack, Zendesk, ChatGPT, Claude, and Gemini. Deployment options are on-premise, cloud, or hybrid; Jahia Community is distributed only as a Docker image. Community is free, while Enterprise pricing is on request and varies according to edition, hosting, project scope, users, and traffic. Jahia says its cloud service has a 99.9% monthly uptime guarantee, subject to exclusions. The company also states that cloud data is encrypted at rest and in transit and that its information security management system is ISO 27001:2022 certified.
For and against
For
- Supports headless, hybrid, and traditional content delivery
- Includes a built-in customer data platform
- Offers on-premise, cloud, and hybrid deployment
- Jahia Community is free
- Listed integrations include Salesforce and Marketo
Against
- Enterprise pricing is on request
- Community is distributed only as a Docker image
- Community has no enterprise SLA or support
The verdict
Jahia DXP combines publishing, customer profiles, personalization, and analytics with several deployment options. The free Community distribution has narrower scope and support than Enterprise.
Who it suits
Jahia DXP suits organizations managing content and customer experiences across websites or portals. Community is positioned for independent developers and sites with small to medium traffic that do not need enterprise capabilities.
Plans and prices
Jahia Community
Open-core · Docker image only · Small to medium traffic · No enterprise modules, SLAs or support
Read 3 Oct 2026 · academy.jahia.com
CMS Enterprise
Unlimited projects · multilingual content · multisite · headless/API
Read 15 Oct 2026 · jahia.com
DXP Enterprise
CMS features · personalization · customer data collection · analytics
Read 15 Oct 2026 · jahia.com
On the record
- AI
- Listed AI capabilities include content creation and optimization, CMS migration, translation, enrichment, SEO recommendations and personalization, with human approval workflows.jahia.com · read 3 Oct 2026
- AI features
- Listed AI capabilities include writing assistance, automated asset tagging, generated alt text and AI translation.jahia.com · read 15 Oct 2026
- Cloud availability
- Jahia's support policy states Jahia Cloud has a 99.9% monthly uptime guarantee, subject to listed exclusions.jahia.com · read 3 Oct 2026
- Cloud SLA
- The pricing comparison lists 99.9% high-availability SLA, zero-downtime upgrades, automated backups, autoscaling, CDN and DDoS protection with Jahia Cloud.jahia.com · read 15 Oct 2026
- Community limits
- Jahia Community is positioned for independent developers and sites with small to medium traffic that do not need enterprise capabilities.academy.jahia.com · read 3 Oct 2026
- Company
- The company describes Jahia as a provider of open-source content management and digital experience applications.jahia.com · read 3 Oct 2026
- Company headquarters and size
- LinkedIn lists Jahia Solutions headquarters in Lyon, France, 51–200 employees and 2002 founding; the company page shows 69 employees.fr.linkedin.com · read 15 Oct 2026
- Company legal identity
- Crunchbase lists the legal name as Jahia Solutions Group SA, an active for-profit company founded by Elie Auvray, Michel Romy, Serge Huber and Thomas Draier.crunchbase.com · read 15 Oct 2026
- Compliance
- Jahia states it is GDPR and HIPAA compliant, ISO 27001:2022 certified, and compliant with PCI DSS SAQ A 3.2.1.jahia.com · read 3 Oct 2026
- Content
- It supports multichannel publishing, structured content, digital asset management, approval workflows and headless, hybrid or traditional delivery.jahia.com · read 3 Oct 2026
- Content management
- The platform provides authoring, workflows, scheduling, reusable content, versioning, digital asset management, taxonomy and multilingual content.jahia.com · read 15 Oct 2026
- Customer data
- Its built-in CDP supports unified profiles, multi-source data collection, real-time audience segmentation, analytics and customer journey mapping.jahia.com · read 3 Oct 2026
- Customer data platform
- DXP includes customer-data collection, analytics dashboards, conversion tracking, audience segmentation and customer scoring.jahia.com · read 15 Oct 2026
- Database support
- Jahia can use embedded Apache Derby or standalone PostgreSQL, MySQL, MariaDB, Microsoft SQL Server and Oracle databases.academy.jahia.com · read 15 Oct 2026
- Deployment
- The product is offered as managed SaaS, private cloud or on-premise, with air-gapped environments available for regulated or government deployments.jahia.com · read 15 Oct 2026
- Documentation and support
- Jahia Academy provides tutorials, developer and administrator documentation, downloads, training, knowledge-base articles and release information.academy.jahia.com · read 15 Oct 2026
- Extensibility
- Developers can create OSGi modules, Java services, rules, JSPs, UI extensions, permissions and connectors, and integrate external content through the External Data Provider.jahia.com · read 15 Oct 2026
- Free trial
- Jahia advertises a 30-day trial of its cloud-based platform with no installation required.jahia.com · read 3 Oct 2026
