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On the recordRead 29 Sep 202619 facts
IT Retail
IT Retail · Riverside, California, United States · founded 1993
Plans and prices
Starter
$49a month, billed yearly
Up to 5 Employees · POS register · Customer management · Mass product import
Read 29 Sep 2026 · itretail.com
Growth
Priced on request
Unlimited employees · User permissions · QSR modifiers · Customer loyalty
Read 29 Sep 2026 · itretail.com
Premium
Priced on request
Vendor price import · Multi-store support · Price checker · Roles management
Read 29 Sep 2026 · itretail.com
On the record
- Audience
- The POS is designed specifically for grocery stores and markets, including specialty and international markets.itretail.com · read 29 Sep 2026
- Company
- IT Retail says it was founded in 1993 and lists its address as 191 W. Big Springs Road, Riverside, California 92507.itretail.com · read 29 Sep 2026
- Connectivity
- The FAQ says the POS continues full scanning offline and can use store-and-forward card transactions or accept cash during internet outages.itretail.com · read 29 Sep 2026
- Hardware support
- bothitretail.com · read 21 Sep 2026
- Integrations
- The product supports deli scales and label printers, and Premium lists third-party e-commerce integrations; the FAQ says it integrates with some major U.S. wholesalers.itretail.com · read 29 Sep 2026
- Inventory
- Inventory tools include shrinkage tracking, automated purchase orders, forecasting, sales trends, and batch and lot tracking.itretail.com · read 29 Sep 2026
- Inventory management
- Yesitretail.com · read 21 Sep 2026
- Mobile access
- The inventory page describes an Android app for product updates, purchase orders, inventory counts, and receiving stock.itretail.com · read 29 Sep 2026
- Multi-location support
- Yesitretail.com · read 21 Sep 2026
- Payments
- The POS supports EBT, but the FAQ says it does not currently integrate with EWIC and a separate EWIC terminal is required.itretail.com · read 29 Sep 2026
- Pricing limits
- Full package comparison requires submitting details, and the pricing page displays only Starter's monthly price while showing placeholder prices for Growth and Premium.itretail.com · read 29 Sep 2026
- Product
- IT Retail provides grocery stores with cloud-based POS software, hardware, e-commerce, and payment processing.itretail.com · read 29 Sep 2026
- Reporting
- Reporting includes real-time dashboards, custom reports, sales metrics, vendor cost tracking, and AI-powered insights.itretail.com · read 29 Sep 2026
- Paid from
- 49itretail.com · read 21 Sep 2026
- Support
- IT Retail advertises 24/7 emergency technical support, onboarding assistance, and training; its support page lists regular support hours as Monday through Friday, 5:00 AM–5:00 PM PST.itretail.com · read 29 Sep 2026
- Support cost
- The support FAQ lists a monthly support plan starting at $39.99 per month with no long-term contract.itretail.com · read 29 Sep 2026