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IRIS Reach

Slough, Berkshire, United Kingdom

What it is

IRIS Reach is a parent engagement suite for secondary schools that brings email, SMS, and social media communication together. Parents can receive school information through a school-branded mobile app; the MyEd app also provides messages, attendance, timetables, absences, achievements, and behaviour information. Inbound and outbound messages can be automatically translated into over 40 languages.

Parents can view real-time attendance reports based on collated registration data. Schools can create electronic forms and surveys, share hosted documents through SMS or email links, and provide dedicated channels for departments and functions through up to twenty accounts. Reach includes reporting, analysis, response management, and an audit trail. It can synchronize with school management information systems such as SIMS and Integris; after setup, syncing runs nightly by default.

MyEd is available on iOS and Android, and Reach is also available on the web. IRIS offers schools a free demo, while pricing is on request. The helpdesk is available Monday to Friday, 8am to 5pm, by phone or email.

For and against

For

  • Combines email, SMS, and social media communications.
  • Translates messages into over 40 languages.
  • Offers attendance reports based on registration data.
  • Supports synchronization with SIMS and Integris.

Against

  • Pricing is available on request.
  • Internet Explorer is unsupported and may not work correctly.

The verdict

IRIS Reach combines parent messaging with attendance information, forms, and school-system synchronization. Schools can request a free demo to explore the suite.

Who it suits

It suits secondary schools and multi-academy trusts that want to coordinate communications with parents. Schools using SIMS or Integris may also find its stated synchronization support relevant.

On the record

Attendance
The product page says parents can monitor attendance using real-time reports from collated registration data.iris.co.uk · read 11 Oct 2026
Backups and testing
The security statement says data is backed up nightly and penetration testing is carried out at least annually.iris.co.uk · read 11 Oct 2026
Browser support
IRIS Reach supports most browser types and recommends current Chrome, Edge, Firefox, or Safari; Internet Explorer is unsupported and may not work correctly.help-iris.co.uk · read 11 Oct 2026
Communication
It brings email, SMS, and social media communications together in one place.iris.co.uk · read 11 Oct 2026
Communication channels
The cloud-based platform manages email, SMS and social media communications in one place.iris.co.uk · read 10 Oct 2026
Department accounts
The product page says up to twenty accounts can provide dedicated channels for different departments and functions.iris.co.uk · read 11 Oct 2026
Department channels
Up to twenty accounts can provide dedicated communication channels for different departments and functions.iris.co.uk · read 10 Oct 2026
Document sharing
Documents can be hosted online, with links sent by SMS and email.iris.co.uk · read 10 Oct 2026
Forms and documents
Schools can create and distribute electronic forms and surveys and host documents with links sent by SMS or email.iris.co.uk · read 11 Oct 2026
Forms and surveys
Schools can create, send and collect bespoke forms and surveys electronically.iris.co.uk · read 10 Oct 2026
Intended users
IRIS describes Reach as a parent engagement system for secondary schools and presents it as a solution for schools and multi-academy trusts.iris.co.uk · read 10 Oct 2026
Messaging limit
The MyEd help page says there is no charge for messages sent to and from the MyEd app.help-iris.co.uk · read 11 Oct 2026
MIS integration
IRIS Reach synchronises with school management information systems such as SIMS and Integris, with data sync arranged during setup and running nightly by default.help-iris.co.uk · read 11 Oct 2026
Mobile availability
The MyEd app is available for iOS and Android; IRIS recommends iOS 11.0 or later and Android 5.0 or later.help-iris.co.uk · read 11 Oct 2026
MyEd app
Parents can use the MyEd app for school messages and information, including student attendance, timetables, absences, achievements, and behaviour.help-iris.co.uk · read 11 Oct 2026
Parent app
Parents can use a school-branded mobile app to receive information, and the page identifies the MyEd app for messaging, texts, emails and letters.iris.co.uk · read 10 Oct 2026
Pricing availability
The product page offers a free demo but does not state a subscription price.iris.co.uk · read 11 Oct 2026
Purpose
IRIS Reach is a cloud-based parent engagement suite designed for secondary schools.iris.co.uk · read 11 Oct 2026

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