- Home
- AIOps Platforms
- IncidentFox
IncidentFox
What it is
IncidentFox is an open-source, AI-powered incident investigation agent that operates through Slack. It examines logs, metrics, and system data from connected observability tools, then searches Slack history for relevant discussions. Teams can ask questions or share screenshots and files in Slack threads and receive charts, scripts, and reports. The agent provides autonomous investigation and recommendations and can generate postmortems and documentation. The site lists more than 40 integrations, including PagerDuty, AWS, Datadog, Prometheus, Grafana, GitHub, Kubernetes, Elasticsearch, Splunk, Sentry, Jira, Linear, GitLab, New Relic, PostgreSQL, MySQL, and Confluence. Deployment options are hosted SaaS, on-premises or VPC, and self-hosted open core. Investigations run in isolated containers with temporary filesystems. Sensitive data is redacted before reaching the LLM, while credentials pass through a secure proxy. Write actions require human approval and provide audit trails and rollback support. IncidentFox requires a Slack workspace and administrator installation. Its listed trial is free for seven days with full feature access.
For and against
For
- Works through Slack threads
- 40+ listed integrations
- Generates recommendations and postmortems
- Human approval for write actions
- Isolated investigations and credential proxy
Against
- Requires a Slack workspace
- Installation needs a workspace administrator
- Seven-day trial only; no free plan
- AI usage depends on connected systems
The verdict
IncidentFox brings investigation, context gathering, and documentation into Slack while retaining approval controls and audit trails. Slack access requirements and the absence of a free plan should factor into adoption decisions.
Who it suits
IncidentFox suits incident-response and infrastructure teams already working in Slack and using observability systems. It is also relevant to organizations wanting self-hosted or controlled deployment options.
Plans and prices
Free Trial
full feature access
Read 1 Oct 2026 · incidentfox.ai
On the record
- Access requirement
- Using IncidentFox requires a Slack workspace, and installation requires a Slack workspace administrator.incidentfox.ai · read 1 Oct 2026
- Compliance
- IncidentFox says it is undergoing a SOC 2 Type II audit and provides RBAC and full audit logging.incidentfox.ai · read 1 Oct 2026
- Credential security
- API keys are injected at request time through a secure proxy and the agent never sees raw credentials.incidentfox.ai · read 1 Oct 2026
- Deployment
- Deployment options are hosted SaaS, on-premises or VPC, and self-hosted open core.incidentfox.ai · read 1 Oct 2026
- Incident analysis
- It analyzes logs, metrics, and system data from connected observability tools.incidentfox.ai · read 1 Oct 2026
- Integrations
- The site lists Slack, PagerDuty, AWS, Datadog, Prometheus, Grafana, GitHub, Coralogix, Kubernetes, Elasticsearch, Splunk, Sentry, Jira, Linear, GitLab, OpsGenie, New Relic, PostgreSQL, MySQL, and Confluence, and says it works with 40+ integrations.incidentfox.ai · read 1 Oct 2026
- Open source
- IncidentFox states that it is open source and offers community support through GitHub and Slack.incidentfox.ai · read 1 Oct 2026
- Outputs
- It provides autonomous investigation and recommendations and generates postmortems and documentation.incidentfox.ai · read 1 Oct 2026
- Privacy
- Sensitive data is automatically redacted before being sent to the LLM, and the company says customer data is not used to train AI models.incidentfox.ai · read 1 Oct 2026
- Purpose
- IncidentFox is an AI-powered incident investigation agent that operates via Slack.incidentfox.ai · read 1 Oct 2026
- Remediation control
- All write actions require human approval, and actions have audit trails and rollback support.incidentfox.ai · read 1 Oct 2026
- Sandboxing
- Each investigation runs in an isolated container with a fresh ephemeral filesystem.incidentfox.ai · read 1 Oct 2026
- Slack context
- It searches Slack history for relevant context and past discussions.incidentfox.ai · read 1 Oct 2026
- Slack workflow
- Users can ask questions, share screenshots or files, and receive charts, scripts, and reports in Slack threads.incidentfox.ai · read 1 Oct 2026
- Support
- Email support is available without login with a stated response time of within 2 business days, plus Slack community support.incidentfox.ai · read 1 Oct 2026
