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ID.me Identity Verification
McLean, Virginia, United States
What it is
ID.me Identity Verification lets organizations verify people seeking access to government and commercial benefits and services. It offers online, virtual in-person, and in-person proofing. Online checks can use physical IDs, mobile network operator data, and fraud and compliance checks; document images are processed with machine vision, AI, and a proprietary rules database. Liveness detection and machine learning compare a selfie with the image on a government ID. SIM verification checks whether the device’s SIM is associated with the claimed identity and considers account tenure, device location, and fraud history. In-person verification is offered through a partnership with Sterling at retail kiosks using government documents. After verification, a person can reuse it at other organizations where ID.me is integrated. The service says it aligns with NIST 800-63-3 IAL2/AAL2 standards and supports Identity Gateway, verification APIs and SDKs, SAML 2.0, OAuth 2.0, and OpenID Connect. ID.me documents native iOS and Android SDKs. It says personally identifiable information is encrypted with AES-256 and user consent is required before data is released to a relying party. Pricing is available on request.
For and against
For
- Offers online, virtual, and in-person identity proofing.
- Supports document, face, liveness, and age verification.
- Verified identities can be reused at integrated organizations.
- Supports SAML 2.0, OAuth 2.0, and OpenID Connect.
Against
- Pricing is available on request.
- ID.me does not offer phone support.
- In-person verification uses Sterling retail kiosks.
The verdict
ID.me provides multiple identity-proofing routes and integration methods, with reusable verification across participating organizations. Buyers should weigh the custom pricing and support channels alongside their verification and integration requirements.
Who it suits
It is intended for organizations in government, healthcare, financial services, and other sectors handling high-risk transactions. Integration teams can choose among gateway, API, SDK, and identity-protocol options.
Plans and prices
Business identity verification
Contact sales for pricing; no public price stated
Read 9 Oct 2026 · id.me
On the record
- Assurance standards
- ID.me says its service aligns with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.id.me · read 9 Oct 2026
- Biometric matching
- ID.me uses liveness detection and machine learning to compare an applicant’s selfie with the image on their government ID.id.me · read 9 Oct 2026
- Customer support
- The developer documentation directs integration partners to contact their solution consultant or [email protected] for help with sandbox access and launch.docs.id.me · read 9 Oct 2026
- Data protection
- ID.me says personally identifiable information is encrypted with AES-256 and that user consent is required before data is released to a relying party.id.me · read 9 Oct 2026
- Document checks
- ID.me uses machine vision, AI, and a proprietary rules database to scan, parse, and verify document images.id.me · read 9 Oct 2026
- In-person service
- In-person verification is offered through a partnership with Sterling at retail locations using kiosks and government documents.id.me · read 9 Oct 2026
- Integrations
- ID.me supports integrations using OIDC, SAML, or OAuth, and lists options including Shopify, Magento, Salesforce Commerce Cloud, Auth0, Okta, and Ping Identity.docs.id.me · read 9 Oct 2026
- Mobile and API options
- ID.me documents native iOS and Android SDKs, an Applications API, and a Document Passback API.docs.id.me · read 9 Oct 2026
- Mobile network checks
- SIM verification checks whether the device’s SIM is associated with the claimed identity and considers account tenure, device location, and fraud history.id.me · read 9 Oct 2026
- Online verification
- Online identity proofing uses remote verification of physical IDs, mobile network operator data, and fraud and compliance checks.id.me · read 9 Oct 2026
- Purpose
- ID.me lets organizations verify people’s identities to provide access to government and commercial benefits and services.id.me · read 9 Oct 2026
- Reusable login
- After verifying with ID.me, a user can use that verification across organizations where ID.me is integrated without re-verifying.id.me · read 9 Oct 2026
- Reusable verification
- After a person verifies with ID.me, the person can use that verification across organizations where ID.me is integrated without verifying again.id.me · read 9 Oct 2026
- Security controls
- ID.me says personally identifiable information is encrypted with AES-256 and that its Identity Gateway has SOC 2 Type 1 certification.id.me · read 9 Oct 2026
- Security frameworks
- ID.me says its information security program is designed to comply with AICPA SOC 2, ISO 27001, FedRAMP, and multiple NIST 800 guidelines.id.me · read 9 Oct 2026
- Standards
- The product page says ID.me is aligned with NIST 800-63-3 IAL2/AAL2 identity proofing and authentication standards.id.me · read 9 Oct 2026
- Support
- ID.me offers support by email ticket or chat and says it does not offer phone support.help.id.me · read 9 Oct 2026
- Target organizations
- ID.me describes its identity verification services for government, healthcare, financial services, and other organizations handling high-risk transactions.id.me · read 9 Oct 2026
