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IBM Watson Speech to Text

IBM Watson Speech to Text · Armonk, New York, United States · founded 1911

Plans and prices

Plus

$0.02usage-based

Unlimited minutes · 100 concurrent transcription requests · custom language and acoustic models

Lite

Free

500 minutes per month · no customization · services deleted after 30 days of inactivity

Premium

Priced on request

Unlimited minutes · unlimited concurrent transcriptions · data isolation and added security features · HIPAA support available in specified locations

Every plan, in full

On the record

API access
Yescloud.ibm.com · read 22 Sep 2026
Call analysis
IBM describes using Speech to Text transcriptions with Watson Natural Language Understanding to analyze customer calls.cloud.ibm.com · read 9 Oct 2026
Customization
Paid plans can customize language and acoustic models, and language models can use grammars to restrict recognized phrases.cloud.ibm.com · read 9 Oct 2026
Data deletion
Customers can label data with a customer ID and use an API method to delete data associated with that ID.cloud.ibm.com · read 9 Oct 2026
Export formats
JSONcloud.ibm.com · read 22 Sep 2026
Input limitation
The service accepts audio data only; IBM says audio must be separated from video before transcription.cloud.ibm.com · read 9 Oct 2026
Integrations
IBM documents a pre-built phone assistant integration combining watsonx Assistant, Speech to Text, and Watson Text to Speech.cloud.ibm.com · read 9 Oct 2026
Intended users
IBM identifies customer self-service, agent assistance, and call analytics as use cases, and describes Plus as intended for small businesses and development or testing by larger enterprises.ibm.com · read 9 Oct 2026
Interim results
The product page says applications can use transcription as it is generated before final results are complete.ibm.com · read 9 Oct 2026
Languages supported
14cloud.ibm.com · read 22 Sep 2026
Languages and audio
IBM lists support for multiple languages and formats including WAV, FLAC, MP3, Ogg, WebM, and PCM.cloud.ibm.com · read 9 Oct 2026
Request limits
Synchronous HTTP and WebSocket requests accept up to 100 MB of audio, while asynchronous HTTP accepts up to 1 GB.cloud.ibm.com · read 9 Oct 2026
Security
Premium offers data isolation and features including Key Protect, service endpoints, mutual authentication, and HIPAA readiness.cloud.ibm.com · read 9 Oct 2026
Speaker diarization
IBM’s product page says the service can recognize who said what in a multi-participant voice exchange.ibm.com · read 9 Oct 2026
Speaker identification
Yescloud.ibm.com · read 22 Sep 2026
Streaming and batch
It supports synchronous and asynchronous HTTP interfaces and a full-duplex WebSocket interface for low-latency communication.cloud.ibm.com · read 9 Oct 2026
Support availability
Premium instances require contacting an IBM sales representative before provisioning.cloud.ibm.com · read 9 Oct 2026
Timestamp support
Yescloud.ibm.com · read 22 Sep 2026

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