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On the recordRead 11 Oct 202612 facts
HDP PC Agent (formerly NetBak PC Agent)
Plans and prices
HDP PC Agent
Free
Windows PC/server backup · Requires HDP for PC/VM on a QNAP NAS
Read 11 Oct 2026 · qnap.com
On the record
- Backup features
- The product supports scheduled backups, global deduplication, compression, and synthetic incremental backup.qnap.com · read 11 Oct 2026
- Backup size limit
- QNAP says a single backed-up volume over 16 TB can exceed the QTS ext4 maximum file size and recommends splitting it into multiple volumes.qnap.com · read 11 Oct 2026
- BitLocker caveat
- QNAP advises turning off BitLocker before backup to restore through Backup Explorer and re-enabling it after a full-system restore.qnap.com · read 11 Oct 2026
- Company support
- QNAP provides a service portal for submitting support tickets.qnap.com · read 11 Oct 2026
- File recovery
- HDP Backup Explorer in HDP for PC/VM can browse backups and restore selected folders or files.qnap.com · read 11 Oct 2026
- Former name
- QNAP says NetBak PC Agent was renamed HDP PC Agent starting with version 1.3.0.qnap.com · read 11 Oct 2026
- Intended users
- The product is for Windows PC and server users backing up to QNAP NAS, and setup instructions require a NAS administrator account.qnap.com · read 11 Oct 2026
- NAS requirement
- Using the agent requires HDP for PC/VM installed on a QNAP NAS; the product page specifies version 2.3.0.qnap.com · read 11 Oct 2026
- Purpose
- HDP PC Agent backs up complete Windows PC and server systems, disks, folders, and files to a QNAP NAS.qnap.com · read 11 Oct 2026
- Supported systems
- The page lists Windows 10 64-bit version 1607 or later, Windows 11, and Windows Server 2016, 2019, 2022, and 2025.qnap.com · read 11 Oct 2026
- System backup
- System backup includes the operating system, applications, and settings.qnap.com · read 11 Oct 2026
- System recovery
- For bare-metal recovery, QNAP pairs HDP PC Agent with the free HDP Recovery Media Creator, which creates USB or ISO recovery media.qnap.com · read 11 Oct 2026
