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On the recordRead 11 Oct 202613 facts
Hardware Sentry KM
Plans and prices
Sentry Bundle for BMC Helix Operations Management
Priced on request
Hardware monitoring: 1 resource unit = 1 physical system · Requires a BMC Helix license
Read 11 Oct 2026 · sentrysoftware.com
On the record
- Collection methods
- Its listed collection methods include SNMP, IPMI, REST, WMI, WBEM, SSH, and vendor-specific agents.sentrysoftware.com · read 11 Oct 2026
- Company
- Sentry Software says it was founded in 2004; its terms list its registered office in Paris, France.sentrysoftware.com · read 11 Oct 2026
- Components monitored
- It monitors components including disks, RAID controllers, fans, power supplies, thermal sensors, network ports, processors, and memory modules.sentrysoftware.com · read 11 Oct 2026
- Coverage
- The product page says Hardware Sentry KM supports over 100 hardware platforms.sentrysoftware.com · read 11 Oct 2026
- Deployment requirement
- Sentry says a BMC Helix product license is required to use its KMs and ETLs; Hardware Sentry KM can also run standalone for small environments with a PATROL Agent and Monitoring Studio X.sentrysoftware.com · read 11 Oct 2026
- Diagnostics
- The product reports device details such as vendor, model, serial number, part number, FRU number, and chassis location.sentrysoftware.com · read 11 Oct 2026
- Integration
- Hardware Sentry KM natively integrates with BMC Helix Operations Management, including monitor policies, alarm policies, and dashboards.sentrysoftware.com · read 11 Oct 2026
- Power monitoring
- The product can measure power consumption for monitored devices, including server enclosures, processors, and controllers.sentrysoftware.com · read 11 Oct 2026
- Purpose
- Hardware Sentry KM consolidates hardware health metrics from servers, storage systems, network devices, and UPS into BMC Helix Operations Management.sentrysoftware.com · read 11 Oct 2026
- Supported operating systems
- The supported platforms documentation lists hardware connectors for Linux and Microsoft Windows systems.sentrysoftware.com · read 11 Oct 2026
- Support plan availability
- The pricing page says Sentry Desk Support Plan sales for Hardware Sentry have been discontinued as Hardware Sentry transitions to MetricsHub.sentrysoftware.com · read 11 Oct 2026
- Trial and support
- The vendor says BMC Helix product trials are typically 30 days and include access to technical support, though response time and patch delay are not guaranteed during trial.sentrysoftware.com · read 11 Oct 2026