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Hardware Sentry KM

Plans and prices

Sentry Bundle for BMC Helix Operations Management

Priced on request

Hardware monitoring: 1 resource unit = 1 physical system · Requires a BMC Helix license

Every plan, in full

On the record

Collection methods
Its listed collection methods include SNMP, IPMI, REST, WMI, WBEM, SSH, and vendor-specific agents.sentrysoftware.com · read 11 Oct 2026
Company
Sentry Software says it was founded in 2004; its terms list its registered office in Paris, France.sentrysoftware.com · read 11 Oct 2026
Components monitored
It monitors components including disks, RAID controllers, fans, power supplies, thermal sensors, network ports, processors, and memory modules.sentrysoftware.com · read 11 Oct 2026
Coverage
The product page says Hardware Sentry KM supports over 100 hardware platforms.sentrysoftware.com · read 11 Oct 2026
Deployment requirement
Sentry says a BMC Helix product license is required to use its KMs and ETLs; Hardware Sentry KM can also run standalone for small environments with a PATROL Agent and Monitoring Studio X.sentrysoftware.com · read 11 Oct 2026
Diagnostics
The product reports device details such as vendor, model, serial number, part number, FRU number, and chassis location.sentrysoftware.com · read 11 Oct 2026
Integration
Hardware Sentry KM natively integrates with BMC Helix Operations Management, including monitor policies, alarm policies, and dashboards.sentrysoftware.com · read 11 Oct 2026
Power monitoring
The product can measure power consumption for monitored devices, including server enclosures, processors, and controllers.sentrysoftware.com · read 11 Oct 2026
Purpose
Hardware Sentry KM consolidates hardware health metrics from servers, storage systems, network devices, and UPS into BMC Helix Operations Management.sentrysoftware.com · read 11 Oct 2026
Supported operating systems
The supported platforms documentation lists hardware connectors for Linux and Microsoft Windows systems.sentrysoftware.com · read 11 Oct 2026
Support plan availability
The pricing page says Sentry Desk Support Plan sales for Hardware Sentry have been discontinued as Hardware Sentry transitions to MetricsHub.sentrysoftware.com · read 11 Oct 2026
Trial and support
The vendor says BMC Helix product trials are typically 30 days and include access to technical support, though response time and patch delay are not guaranteed during trial.sentrysoftware.com · read 11 Oct 2026

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