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Pricing · 2026
Genesys Cloud Dialer pricing
4 plans on the record
Every plan
Genesys Cloud CX 1
$75 a month, billed yearly
billed annually
Voice channel · Outbound campaigns · Analytics and reporting · Voice and digital interaction recording plus screen recording
Read 20 Sep 2026 · genesys.com
Genesys Cloud CX 2
$115 a month, billed yearly
billed annually
Digital channels · Voice channel · Outbound campaigns · Quality assurance and compliance
Read 20 Sep 2026 · genesys.com
Genesys Cloud CX 3
$155 a month, billed yearly
billed annually
Digital channels · Voice channel · Outbound campaigns · Workforce management · Quality assurance and compliance
Read 20 Sep 2026 · genesys.com
Genesys Cloud CX 4
$240 a month, billed yearly
billed annually
Digital channels · Voice channel · Outbound campaigns · Workforce management · Agent Copilot
Read 20 Sep 2026 · genesys.com