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Pricing · 2026

Genesys Cloud Dialer pricing

4 plans on the record

Every plan

Genesys Cloud CX 1

$75 a month, billed yearly

billed annually

Voice channel · Outbound campaigns · Analytics and reporting · Voice and digital interaction recording plus screen recording

Genesys Cloud CX 2

$115 a month, billed yearly

billed annually

Digital channels · Voice channel · Outbound campaigns · Quality assurance and compliance

Genesys Cloud CX 3

$155 a month, billed yearly

billed annually

Digital channels · Voice channel · Outbound campaigns · Workforce management · Quality assurance and compliance

Genesys Cloud CX 4

$240 a month, billed yearly

billed annually

Digital channels · Voice channel · Outbound campaigns · Workforce management · Agent Copilot