Freightos

Freightos connects carriers, freight forwarders, and importers and exporters to manage freight pricing, quotes, bookings, payments, and market intelligence. Freightos for Forwarders covers rate management, quoting, online sales, procurement, bookings, and payments for air, ocean, and ground shipments. Forwarders can use Book Air at no charge to search, compare, and book air cargo across more than 75 carriers. Freightos Terminal provides global freight prices, benchmarking, reliability metrics, and notifications on key lanes. Freightos for Forwarders has direct integrations with hundreds of carriers, including dynamic connections with more than 75, and API integrations for linking to a TMS, sales portal, or agent network. The product is cloud-deployed and supports shipment tracking and document management. Freightos lists web, Android, iOS, and API availability; its WebCargo app is available to existing users through the Apple App Store and Google Play Store. Individual Starter Ocean costs $119 a month, billed annually, and includes six months of historical data, pricing data for 12 lanes, one user, and one custom shipping route. Individual Starter Air costs $239 a month, billed annually.

Freightos brings freight pricing, bookings, payments, and market information into a platform for freight professionals. Forwarders can access free air-cargo search and booking, while listed individual plans start at $119 a month, billed annually.

Freightos for Forwarders is intended for freight forwarders and carriers managing freight rates, bookings, and payments. The company directs importers to Freightos Enterprise instead.

Freightos is a freight operations platform that connects carriers, forwarders, and shippers around pricing, booking, payment, and market intelligence. It is best suited to freight forwarders that need digital air-cargo booking alongside broader rate and shipment workflows. Its free air booking and carrier reach are compelling, but individual market-data plans are narrow in seats and lane coverage.

Overview

Freightos for Forwarders brings rate management, quoting, booking, online sales, procurement, and payments together for air, ocean, and ground shipments. Direct integrations with hundreds of carriers, including dynamic connections with more than 75, give forwarders a broad base for managing rates and bookings. API integrations can connect the platform with a TMS, a sales portal, or agent networks, which makes it more relevant to businesses fitting freight tools into existing operations than to casual shippers.

Book Air is a useful low-commitment entry point: forwarders can search, compare, and book cargo across more than 75 carriers at no charge. Freightos Terminal adds global freight prices, benchmarking, reliability metrics, and lane notifications for teams that need market context, though its individual plans impose tight limits on users and lanes.

Key features

Booking and carrier connectivity

Free air search and booking is Freightos's clearest practical advantage for forwarders evaluating or adding online booking. Its wider product also covers ocean and ground workflows, but the free booking offer is specifically for air cargo. Businesses needing integrated rates, quotes, procurement, and payments across modes will need the broader Freightos for Forwarders platform.

Market intelligence

Terminal combines prices with benchmarking, reliability measures, and notifications on key lanes. The entry-level ocean plan provides six months of historical data, weekly and daily pricing for 12 lanes, one user, and one custom route. That is a focused toolkit for an individual tracking a defined set of lanes, not a shared resource for a larger team or a broad market-monitoring operation.

Integrations, security, and support

API connections can link Freightos with a TMS, sales portal, or agent network. Freightos commits to reasonable commercial efforts to keep APIs available 99.9% of the time in each billing period, excluding scheduled downtime; that is a stated service effort, not a guarantee that scheduled downtime is covered. Procure customer data is hosted in a Frankfurt data center with ISO/IEC 27001 certification and SOC 2 Type 2 reports, and is encrypted at rest with AES 256-bit or better and in transit with TLS. Forwarder support requests can go by email or embedded online chat.

Pricing

Forwarders can use Book Air for free to search, compare, and book air cargo. Freightos Terminal's individual plans are billed annually:

• Individual Starter Ocean: $119 a month, billed annually. It includes six months of historical data, weekly and daily pricing data for 12 lanes, one user, and one custom shipping route. It suits a single user focused on ocean rates, but the one-seat and 12-lane caps limit team use and wider coverage.
• Individual Starter Air: $239 a month, billed annually. It includes the same six months of historical data, 12-lane coverage, one user, and one custom shipping route, for air pricing. The higher price is for air rather than ocean data; the seat and lane limits remain restrictive for a group.
• Custom Enterprise Package: custom pricing, with custom data and routes, unlimited users, and dedicated account management. This is the better fit for an organization that needs shared access or tailored coverage, though it requires a custom quote.

The annual billing term matters: the monthly figures are not month-to-month prices. The free booking option is distinct from the paid Terminal intelligence plans, so forwarders can book air cargo without buying a market-data subscription.

Platforms

Freightos supports web, Android, iOS, and API access, with cloud deployment. Its WebCargo app is available to existing users through the Apple App Store and Google Play Store. Shipment tracking and document management are included in the product offering.

Who it's for

Freightos for Forwarders is designed for freight forwarders and carriers. Importers should look to Freightos Enterprise instead. A solo operator seeking air bookings or narrowly scoped lane data can make use of the free booking service or an individual plan; teams that need broader market coverage or multiple seats are better matched to the custom enterprise package.

Pros and cons

• Pro: Free search, comparison, and booking across more than 75 air carriers gives forwarders a practical way to book without a paid Terminal plan.
• Pro: Rate, quote, booking, procurement, and payment workflows span air, ocean, and ground, with carrier and TMS integrations for connected operations.
• Pro: Terminal pairs pricing with benchmarking and reliability metrics, rather than limiting market intelligence to rate lookup alone.
• Con: Both individual Terminal plans cap access at one user, 12 lanes, and one custom route, which makes them a poor fit for team-wide or broad-lane analysis.
• Con: The Starter plans require annual billing, and the air option costs more than the ocean option while retaining the same stated coverage limits.
• Con: Freightos for Forwarders is not aimed at importers; they are directed to Freightos Enterprise instead.

Alternatives

For a broader shortlist, see Freight Rate Management Software and Logistics Management Software.

• Infor Public Sector is a paid alternative with Android, iOS, API, web, Windows, and self-hosted platforms; contact Infor for pricing.
• Magaya Rate Management is subscription-based and asks buyers to request a demo for pricing; consider it if you want to evaluate another rate-management product.
• Starboard has a $199 a month Lite plan with one seat and cancellation at any time, an option for a single-seat buyer who prefers a non-annual stated term.
• Freightify offers a seven-day rate-search trial without a credit or debit card, making it a fit for buyers who want to evaluate search before paying.
• Shipthis starts at $89 per user per month with all modules included; consider it if per-user pricing and module breadth are priorities.
• cargo.one has a free Starter plan with basic platform features limited to certain Export Agent functionalities, so it may suit users whose needs fit that scope.
• Freightek Rate Management offers a free plan with five users and 100 GB/year storage, a lower-cost starting point for a small group.
• Loadar has a free shipper plan with tendering, ERP integration, visibility, and audit-trail features; shippers seeking those capabilities can consider it instead.

Verdict

Freightos is a strong choice for freight forwarders who want free air-cargo booking and a connected platform for rates, quotes, procurement, and payments. Its integrations and market intelligence strengthen the case for professional freight operations. Look elsewhere if you are an importer, need multiple users or broad lane coverage on an individual plan, or want to avoid annual billing.