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Forward
What it is
Forward is an email-routing service for sending custom-domain aliases to Gmail, Outlook, or another verified inbox without hosting another mailbox. Users can create aliases and route them by sender, subject, or localpart; catch-all routing also handles addresses that were never created or contain typos. Forward supports sending as a domain from Gmail, apps, and workflows. Its API manages domains, aliases, and forwarding logs on Creator, Pro, and Business plans, while a hosted MCP endpoint lets teams inspect domains, manage aliases, and connect routing to workflows. The service also mentions CRM and Slack workflows. A free plan allows one domain, 25 aliases, 500 forwards per day, seven days of logs, and one team seat. Paid plans start at $2/mo on Starter, billed yearly. Forward describes its audience as founders, agencies, operators, and automation teams that need branded routing without extra mailboxes. Its security measures include TLS in transit, encryption at rest for sensitive data, access controls, authentication, and DKIM, SPF, and SRS controls.
For and against
For
- Routes aliases to verified inboxes.
- Catch-all routing handles uncreated addresses and typos.
- Supports sending as a domain.
- Free plan includes one domain and 25 aliases.
- Message content is processed transiently.
Against
- Free plan is limited to 25 aliases.
- Free plan includes one team seat.
- Account export must be requested from support.
The verdict
Forward offers custom-domain alias routing with catch-all handling, outbound sending, and workflow options. The free plan has set limits, and account export is not self-serve.
Who it suits
Forward suits founders, agencies, operators, and automation teams that want branded email routing without another full mailbox. Teams can also use its API or hosted MCP endpoint for routing workflows.
Plans and prices
Free
1 domain · 25 aliases · 500 forwards/day · 7 days logs
Read 30 Sep 2026 · forward.redsols.com
Starter
3 domains · 200 aliases · 2,000 forwards/day · 30 days logs
Read 30 Sep 2026 · forward.redsols.com
Creator
20 domains · unlimited aliases · 10,000 forwards/day · 90 days logs
Read 30 Sep 2026 · forward.redsols.com
Pro
100 domains · unlimited aliases · 50,000 forwards/day · 180 days logs
Read 30 Sep 2026 · forward.redsols.com
Business
300 domains · unlimited aliases · 200,000 forwards/day · 365 days logs
Read 30 Sep 2026 · forward.redsols.com
On the record
- Aliases and rules
- Users can create aliases and route by sender, subject, or localpart.forward.redsols.com · read 30 Sep 2026
- API
- The API manages domains, aliases, and forwarding logs, and is available on Creator, Pro, and Business.forward.redsols.com · read 30 Sep 2026
- Catch-all routing
- Catch-all forwarding routes any address at a domain, including typos and uncreated aliases, to a verified destination.forward.redsols.com · read 30 Sep 2026
- Data retention
- Message content is processed transiently rather than stored long-term, while troubleshooting logs focus on delivery metadata and retention follows plan limits.forward.redsols.com · read 30 Sep 2026
- Deletion and export
- Users can remove domains, aliases, SMTP credentials, API keys, and team members, but account export is not self-serve and must be requested from support.forward.redsols.com · read 30 Sep 2026
- Integrations
- Forward routes messages to Gmail, Outlook, or another verified destination, and its homepage mentions CRM and Slack workflows.forward.redsols.com · read 30 Sep 2026
- MCP
- The homepage says teams can use a hosted MCP endpoint to inspect domains, manage aliases, and connect routing to workflows.forward.redsols.com · read 30 Sep 2026
- Security
- The privacy policy says Forward uses TLS in transit, encryption at rest for sensitive data, access controls, authentication, and DKIM, SPF, and SRS controls.forward.redsols.com · read 30 Sep 2026
- SMTP sending
- Forward supports sending as a domain from Gmail, apps, and workflows.forward.redsols.com · read 30 Sep 2026
- Support
- The contact page states typical support replies are under 24 hours during Monday-to-Friday business hours and confirmed security issues receive a response within 48 hours.forward.redsols.com · read 30 Sep 2026
- What it does
- Forward routes custom-domain email aliases to Gmail, Outlook, or another verified inbox without hosting another mailbox.forward.redsols.com · read 30 Sep 2026
- Who it is for
- Forward describes itself as suited to founders, agencies and operators, and automation teams that need branded routing without additional full mailboxes.forward.redsols.com · read 30 Sep 2026
- Workspace roles
- Owner and admin roles can make workspace changes, while members have read access to shared data but cannot change domains, aliases, credentials, team membership, or billing.forward.redsols.com · read 30 Sep 2026
