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Fonema

Mexico City, Mexico

Plans and prices

Call center

$0.08usage-based

500K–1M min

Call center growth

$0.08usage-based

1M+ min

Scale

$0.11usage-based

100K–500K min

Growth

$0.13usage-based

De 20K a 50K min/mes

Pro

$0.13usage-based

De 50K a 100K min/mes

Starter

$0.14usage-based

Hasta 20K min/mes

Every plan, in full

On the record

AI data use
Fonema says it does not use conversation content, transcripts, or recordings to train general or public AI models by default.fonema.ai · read 8 Oct 2026
Channels
The platform lists voice, WhatsApp, SMS, web chat, email, IVR, Instagram, Messenger, Telegram, and API as channels.fonema.ai · read 8 Oct 2026
Enterprise capacity
The site says enterprise customers can launch more than 10,000 calls monthly and manage up to 500 conversations in parallel.fonema.ai · read 8 Oct 2026
Implementation
Fonema says standard agents can be configured in minutes, while specific cases can take up to a week.fonema.ai · read 8 Oct 2026
Integrations
The company lists HubSpot, Zoho CRM, Salesforce, Google Calendar, and an API as integrations.fonema.ai · read 8 Oct 2026
Languages and voices
Fonema says agents support more than 30 languages and offer more than 200 regional Spanish voices.fonema.ai · read 8 Oct 2026
MCP
Fonema offers an MCP server that AI assistants such as Claude and ChatGPT can use to access agents and call results via account OAuth.fonema.ai · read 8 Oct 2026
Pricing and usage
The listed agent rate is $0.14 per minute, billed by the second, with volume pricing and no fixed monthly fee on usage tiers.fonema.ai · read 8 Oct 2026
Product
Fonema provides AI voice and text agents that handle calls, WhatsApp, and chat 24/7.fonema.ai · read 8 Oct 2026
Security
Fonema lists TLS 1.2+ in transit, AES-256 at rest, MFA, least-privilege access, and infrastructure from SOC 2 Type II or ISO 27001 certified providers.fonema.ai · read 8 Oct 2026
Support
Fonema provides Spanish-language accompaniment and lists [email protected] for sales contact.fonema.ai · read 8 Oct 2026
Telephony
Fonema telephony runs on Twilio with a $15 USD monthly line fee plus country rates, or customers can connect their own SIP trunk without Fonema telephony charges.fonema.ai · read 8 Oct 2026
Trial
The site offers a free agent setup and test call, but does not state a trial duration.fonema.ai · read 8 Oct 2026
Use cases
Its agents support lead qualification, sales follow-up, collections, appointment scheduling, and first-level customer support.fonema.ai · read 8 Oct 2026

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