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Flexport Control Tower
Flexport lists its headquarters at 100 California Street, Floor 5, San Francisco, California 94111.
What it is
Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level. It can track freight handled by other carriers or forwarders, not only shipments moved by Flexport. Booking Management includes carrier performance, shipment execution, and allocation dashboards. Order Management uses purchase orders to show ordered, booked, and in-transit units alongside supplier scorecards. Supply Chain Optimization can recommend changes such as shifting air freight to ocean to improve container use and reduce costs. Flexport reports that early customers saved up to 10% on freight costs on average, while its optimization tool identified an average 7% increase in container utilization. The platform includes real-time locations, ETA predictions, exception alerts, API access, and webhooks across air, ocean, truck, and rail. It integrates natively with NetSuite and connects to SAP, Oracle, and Microsoft Dynamics through API and standard EDI.
For and against
For
- SKU-level real-time visibility
- Covers freight from other carriers
- Booking and order management dashboards
- API and webhook access
- Supports air, ocean, truck, and rail
Against
- Pricing is available only on request
- Prospective customers must request a demo
- Reported savings are customer results, not guarantees
The verdict
Flexport Control Tower combines shipment visibility, booking, order, and optimization tools in one supply-chain platform. Its broad carrier coverage and integration options stand out, but access begins with a demo request and no public price is listed.
Who it suits
Control Tower suits supply-chain teams that need SKU-level visibility across multiple carriers and transport modes. It is also relevant to organizations connecting shipment and purchase-order data with ERP systems.
On the record
- Access limitation
- The product page directs prospective customers to request a demo to connect with the Flexport team.flexport.com · read 3 Oct 2026
- Availability and pricing
- The Control Tower page offers a demo request and does not state a price, paid plan, free plan, or trial.flexport.com · read 2 Oct 2026
- Booking management
- Booking dashboards include Carrier Performance, Shipment Execution, and Allocation Management.flexport.com · read 3 Oct 2026
- Company focus
- Flexport describes itself as a freight forwarder, customs broker, and fulfillment provider operating across 135 countries.flexport.com · read 3 Oct 2026
- Container utilization
- Flexport says its supply chain optimization tool identified an average 7% increase in container utilization for customers.flexport.com · read 3 Oct 2026
- Existing systems
- Flexport says shipment milestone data can flow to a customer's ERP and purchase-order updates can flow back through standard integration.flexport.com · read 2 Oct 2026
- Freight coverage
- Control Tower can provide visibility across shipments handled by other carriers or forwarders, even when Flexport is not moving the freight.flexport.com · read 2 Oct 2026
- Integrations
- Flexport says its platform offers API and EDI integrations to connect with ERPs, WMS, and other supply chain systems.flexport.com · read 3 Oct 2026
- Optimization
- The product offers proactive routing recommendations to improve container utilization and reduce costs, including identifying opportunities to convert air freight to ocean freight.flexport.com · read 3 Oct 2026
- Order management
- Order management uses purchase orders to provide product-level ordered, booked, and in-transit unit data and Supplier Scorecards.flexport.com · read 3 Oct 2026
- Purpose
- Flexport Control Tower provides real-time visibility and analytics across the supply chain down to the SKU level.flexport.com · read 3 Oct 2026
- Reported savings
- Flexport says early Control Tower customers saved up to 10% on freight costs on average.flexport.com · read 3 Oct 2026
- Security
- Flexport's software terms say it will maintain technical and organizational measures to protect user content and software against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.flexport.com · read 3 Oct 2026
- Supplier onboarding
- Flexport says its implementation team leads supplier onboarding and training for Booking Management.flexport.com · read 2 Oct 2026
- Support
- Flexport invites prospective customers to request a demo or contact its team about Control Tower.flexport.com · read 2 Oct 2026
- Visibility
- Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level.flexport.com · read 2 Oct 2026
- Works with other carriers
- Its booking management, order management, and supply chain optimization tools can be used for freight Flexport is not moving.flexport.com · read 3 Oct 2026
