Featurebase pricing

4 plans on the record · a free plan · a free trial

Every plan

Free

Forever

1 seat · live chat · unlimited conversations · unified inbox and ticketing · mobile app · assign and snooze conversations · internal notes · feedback included

Read 15 Oct 2026 · featurebase.app

Growth

$29 a month, billed yearly

Billed yearly

$0.49 per AI resolution · Fibi AI Agent · email support · AI Copilot · AI replies and macros · advanced reporting · API, MCP and webhooks · integrations · feedback included

Read 15 Oct 2026 · featurebase.app

Professional

$59 a month, billed yearly

Billed yearly

$0.49 per AI resolution · Slack support · workflows and automations · round-robin assignment · SLAs · Salesforce and HubSpot integrations · multilingual support · 20 free Lite seats · feedback included

Read 15 Oct 2026 · featurebase.app

Enterprise

$99 a month, billed yearly

Billed yearly

$0.49 per AI resolution · multi-brand workspace · SSO and identity management · custom admin roles · Azure DevOps and AD integrations · personalized onboarding · custom invoicing · 50 free Lite seats · feedback included

Read 15 Oct 2026 · featurebase.app