FailSafe
San Diego, California, United States
What it is
FailSafe is an agentless SaaS Security Posture Management service for small and midsize businesses and managed service providers. It connects to Microsoft 365 and Google Workspace through read-only API access, without device agents, to discover SaaS and AI applications, OAuth permissions, shadow IT, and shadow AI across connected tenants. Its tools include SaaS inventory, AI tool discovery, OAuth grant visibility, license waste detection, stale access review, and drift detection. It grades security posture from A to F and creates PDF reports mapped to NIST CSF, CIS v8, SOC 2, and ISO 27001. Financial transaction cross-reference and endpoint inventory are optional discovery layers; endpoint posture is included in Shadow IT Complete. MSP features include a portfolio dashboard, white-labeled reports, client role isolation, API keys, PSA webhooks, and SIEM export. Customer data is encrypted in transit and at rest, and production infrastructure is in the United States. The maker says FailSafe is not currently SOC 2 attested and has not had a third-party penetration test. A free plan covers up to 80 users in one organization. Paid plans start at $9/mo, billed $9/mo or $99/yr on a 12-month term.
For and against
For
- Connects to Microsoft 365 and Google Workspace
- Discovers SaaS apps, AI tools, and OAuth permissions
- Produces reports mapped to named security frameworks
- Free plan covers up to 80 users
- MSP plan includes portfolio dashboard and role isolation
Against
- Read-only API access; automated remediation is not offered
- Not currently SOC 2 attested
- No third-party penetration test has been conducted
- Paid plans have a 12-month term
The verdict
FailSafe focuses on discovery, posture scoring, and reporting rather than automated changes. A free plan is available, while paid plans include a 12-month commitment and vary by tier.
Who it suits
It may suit small and midsize businesses or MSPs that want read-only visibility into SaaS access and security posture. Its tenant discovery and MSP reporting features are relevant to teams managing multiple client environments.
Plans and prices
Free
Up to 80 users · one organization · no card required
Read 7 Oct 2026 · optiflowlabs.ai
Shadow IT
Up to 80 users · one organization
Read 7 Oct 2026 · optiflowlabs.ai
Shadow IT Plus
Up to 80 users · one organization
Read 7 Oct 2026 · optiflowlabs.ai
Shadow IT Complete
Unlimited users · flat rate
Read 7 Oct 2026 · optiflowlabs.ai
Enterprise
Dedicated security engineer · included remediation hours · SSO · MSA and DPA
Read 7 Oct 2026 · optiflowlabs.ai
FailSafe for MSPs
Pricing varies by portfolio size, platform mix, and integration scope
Read 7 Oct 2026 · optiflowlabs.ai
On the record
- Discovery
- It discovers SaaS and AI applications, OAuth permissions, shadow IT, and shadow AI across connected tenants.optiflowlabs.ai · read 7 Oct 2026
- Email privacy
- Email Intelligence reads transactional SaaS signals when enabled, does not retain raw message bodies after processing, and can be disabled at any time.optiflowlabs.ai · read 7 Oct 2026
- Features
- Features include SaaS inventory, AI tool discovery, OAuth grant visibility, license waste detection, stale access review, and drift detection.optiflowlabs.ai · read 7 Oct 2026
- MSP capabilities
- The MSP platform includes a centralized portfolio dashboard, white labeled PDF reports, and role based isolation across client engagements.optiflowlabs.ai · read 7 Oct 2026
- MSP integrations
- The MSP offering lists API keys, PSA webhooks for ConnectWise, Autotask, and Halo, and SIEM export in CEF, Splunk HEC, Datadog, and JSON formats.optiflowlabs.ai · read 7 Oct 2026
- Optional discovery layers
- Financial transaction cross reference and endpoint inventory are additional discovery layers, with endpoint posture included in Shadow IT Complete.optiflowlabs.ai · read 7 Oct 2026
- Product
- FailSafe is an agentless SaaS Security Posture Management platform for small and midsize businesses and MSPs.optiflowlabs.ai · read 7 Oct 2026
- Reporting
- It scores security posture from A to F and produces PDF reports mapped to NIST CSF, CIS v8, SOC 2, and ISO 27001.optiflowlabs.ai · read 7 Oct 2026
- Security
- The security overview states that customer data is encrypted in transit and at rest, production infrastructure is in the United States, and no customer data is used to train AI models.optiflowlabs.ai · read 7 Oct 2026
- Security limits
- The maker says FailSafe is not currently SOC 2 attested and has not yet had a third party penetration test; SOC 2 Type 1 is targeted for 2027.optiflowlabs.ai · read 7 Oct 2026
- Support
- The MSP page says partner inquiries receive a response within one business day and include a 15 minute scoping call.optiflowlabs.ai · read 7 Oct 2026
- Supported platforms
- FailSafe connects to Microsoft 365 and Google Workspace using read only API access, with no device agents to install.optiflowlabs.ai · read 7 Oct 2026
