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- Epson TrueOrder KDS
On the recordRead 1 Oct 202615 facts
Epson TrueOrder KDS
Los Alamitos, California, USA
Plans and prices
TrueOrder KDS
Priced on request
one-time purchase · no subscription or maintenance fee · sold through Epson partners
Read 1 Oct 2026 · epson.com
On the record
- Analytics
- Performance analytics track order volume, average bump times, station-level performance across locations, popular menu items and item voids or cancellations.news.epson.com · read 1 Oct 2026
- API
- The HTTP API accepts POST requests for active-order details and supports polling or callbacks for order and item bumps and new order entry.files.support.epson.com · read 1 Oct 2026
- Configuration
- Setup uses a browser-based configuration utility.epson.com · read 1 Oct 2026
- Hardware
- TrueOrder KDS is sold preinstalled on compatible all-in-one touchscreens, media players with bump bars or combinations from multiple hardware brands.epson.com · read 1 Oct 2026
- Label printing
- The system supports Epson POS label printers and allows logos and QR codes on item and bag labels.epson.com · read 1 Oct 2026
- Network operation
- The software is preinstalled on hardware displays and works on a local network without an internet connection.epson.com · read 1 Oct 2026
- Order types
- Order filtering supports dine-in, to-go, delivery and deferred or catering orders.news.epson.com · read 1 Oct 2026
- Order workflow
- TrueOrder KDS can split orders across multiple stations, route entire orders or individual items, and support multi-station workflows ending at an expo station.epson.com · read 1 Oct 2026
- POS compatibility
- The system is designed to work with nearly any POS system that can print to an Epson receipt or kitchen printer.epson.com · read 1 Oct 2026
- POS integrations
- Epson lists integrations or customer use with systems including Aloha, TouchBistro, Lavu, NCR Voyix Counterpoint and Oracle Micros.epson.com · read 1 Oct 2026
- Purpose
- TrueOrder KDS digitizes restaurant kitchen operations from food preparation through order fulfillment.epson.com · read 1 Oct 2026
- Support
- Epson provides a support page with API, functional, platform-requirements, network, remote-management, troubleshooting and user-guide documents.epson.com · read 1 Oct 2026
- Target customers
- Epson describes TrueOrder KDS as ideal for quick-service restaurant and small-restaurant environments.news.epson.com · read 1 Oct 2026
