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Entrust Identity App

Entrust Identity App · Minneapolis, Minnesota, United States · founded 1969

What it is

Entrust Identity App provides one-time passcodes for signing in to websites, VPNs, and other online resources, and can verify transactions by displaying their details and generating a corresponding passcode. One app can hold multiple identities from different organizations, with distinct branding and passcode generation for each. Entrust says its Transaction Notification Service can wake the app and alert users when transaction details are available without sending SMS messages. The app is free to download, but activation requires an organization that has deployed the Identity Enterprise authentication platform. Entrust identifies Identity Enterprise as the new name for the platform previously called IdentityGuard. Mobile apps are linked for Android and Apple devices, and soft-token downloads are available for macOS and Windows. The support page lists iOS 7.0 and later and Android 2.3 and later among supported mobile versions. People who need activation help are directed to the help desk or help website of the organization they are activating the app for. Entrust lists its headquarters in Minneapolis, Minnesota, and its founding year as 1969.

For and against

For

  • Generates passcodes for online sign-ins
  • Can verify transactions using displayed details
  • Holds identities from multiple organizations
  • Transaction alerts do not use SMS

Against

  • Organization activation is required
  • Activation help comes from the organization
  • Mobile versions listed include iOS 7.0 and Android 2.3

The verdict

Entrust Identity App brings sign-in and transaction passcodes together for users activated by an Identity Enterprise organization. Its usefulness depends on that organization deploying the platform and providing activation.

Who it suits

The app suits people whose employer, bank, healthcare provider, or other organization uses Identity Enterprise. It requires that organization to activate the app.

Plans and prices

Entrust Identity App

Free

Free to download; activation requires an organization using Identity Enterprise

Every plan, in full

On the record

Activation requirement
The app must be activated by an organization that has deployed the Identity Enterprise authentication platform.entrust.com · read 9 Oct 2026
Downloads
Entrust links to mobile apps for Android and Apple devices and soft token downloads for macOS and Windows desktop.entrust.com · read 9 Oct 2026
Multiple identities
One app can hold multiple identities issued by different organizations, with separate branding and passcode generation.entrust.com · read 9 Oct 2026
One-time passcodes
Users can enter a secure one-time passcode from the app to log in to websites, VPNs, and other online resources.entrust.com · read 9 Oct 2026
Product relationship
Entrust identifies Identity Enterprise as the new name for the platform formerly known as IdentityGuard.entrust.com · read 9 Oct 2026
Purpose
The app provides strong authentication and transaction verification on a mobile device.entrust.com · read 9 Oct 2026
Push approvals
Yesentrust.com · read 21 Sep 2026
Support
Users needing activation help should contact the help desk or help website of the organization they are activating the app for.entrust.com · read 9 Oct 2026
Supported devices
The support page lists iOS 7.0 and later and Android 2.3 and later among its supported mobile platforms and versions.entrust.com · read 9 Oct 2026
Supported platforms
iOS,Android,macOS,Windowsentrust.com · read 21 Sep 2026
Transaction notifications
Entrust says its Transaction Notification Service wakes the app and alerts users that transaction details are available, without using SMS.entrust.com · read 9 Oct 2026
Transaction verification
The app can display transaction details and generate a corresponding one-time passcode to confirm them.entrust.com · read 9 Oct 2026
Who it is for
The app is for people whose employer, bank, healthcare organization, or other organization uses Identity Enterprise.entrust.com · read 9 Oct 2026
Windows download size
The Windows download package includes the required .NET Compact Framework component and is just over 6.7 MB.entrust.com · read 9 Oct 2026

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