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- Ellie
On the recordRead 9 Oct 202622 facts
Ellie
On the record
- Account limits
- The pricing FAQ states that Business includes one connected account per user and Professional includes up to three.ellieai.com · read 9 Oct 2026
- Audience
- The maker describes Roles for people handling different kinds of email, including sales, support, operations, and founder work.ellieai.com · read 9 Oct 2026
- Automatic drafting
- After connecting a supported inbox, Ellie can draft replies in the background and save them to the Drafts folder for review.ellieai.com · read 9 Oct 2026
- Browser extension
- Ellie offers browser extensions for Chrome, Edge, and Firefox to trigger replies on demand.ellieai.com · read 9 Oct 2026
- Categories and roles
- Users can define email categories and assign different reply tones and roles to them.ellieai.com · read 9 Oct 2026
- CRM and data connectors
- The site describes generic connectors for CRM, e-commerce, helpdesk, and billing data, while direct API integrations are listed as coming soon.ellieai.com · read 9 Oct 2026
- Email privacy
- Ellie says email content is not used to train generalized AI models; its privacy policy says relevant thread sections are sent to OpenAI and Microsoft Azure OpenAI to generate drafts.ellieai.com · read 9 Oct 2026
- Extensions and add-in
- Ellie offers browser extensions for Chrome, Edge, and Firefox and a native Outlook add-in for desktop and web.ellieai.com · read 9 Oct 2026
- Hosting
- The privacy policy states that Ellie’s application servers and primary database run in DigitalOcean’s Frankfurt region.ellieai.com · read 9 Oct 2026
- How it works
- Ellie reads email threads and sent mail to draft replies that appear in the inbox Drafts folder for review.ellieai.com · read 9 Oct 2026
- Human review
- Ellie does not send drafted emails without the user checking them first.ellieai.com · read 9 Oct 2026
- Integrations
- Connected inbox support includes Gmail, Google Workspace, Outlook, Microsoft 365, and Exchange Online; optional Google Calendar and Google Tasks connections are also described.ellieai.com · read 9 Oct 2026
- Knowledge base
- Ellie can use publicly accessible websites and uploaded documents as reference material when drafting replies.ellieai.com · read 9 Oct 2026
- Manual mode
- The Casual plan works in manual mode through the browser extension and does not include automatic drafts.ellieai.com · read 9 Oct 2026
- Outlook add-in
- A native Outlook add-in is available through Microsoft AppSource and works with classic Outlook for Windows, new Outlook desktop apps, and Outlook on the web.ellieai.com · read 9 Oct 2026
- Purpose
- Ellie drafts email replies in the user's voice inside Gmail and Outlook.ellieai.com · read 9 Oct 2026
- Reply limitation
- Ellie writes replies to existing emails, not cold emails, and plan reply allowances are measured per day.ellieai.com · read 9 Oct 2026
- Reply limits
- Plans limit the number of replies Ellie can write per day, and Ellie only writes replies rather than cold emails.ellieai.com · read 9 Oct 2026
