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Downdetector
What it is
Downdetector collects user reports and monitors other online sources to show when services may be experiencing problems. It flags an incident when reports rise significantly above the average for that time of day over the previous six months, then reevaluates service status continuously and updates it every four minutes. The service says it covers over 36,000 services in 72 countries and processes tens of millions of reports each month. Consumers can check service status through the free plan, which supports up to five favorites and notifications through the Speedtest app subject to daily limits. Pro costs $13.99 a month and adds favorites, notifications, and ad-free access on web and in the Speedtest app. For organizations, Explorer provides a live multi-service dashboard, geographic breakdowns, configurable alerts, and historical analysis. Communicate lets companies publish status updates on their Downdetector pages. Downdetector is available on Android, iOS, web, and API, and mobile access is also available in the Speedtest app. A free trial is listed.
For and against
For
- Free plan supports up to five favorites
- Status updates every four minutes
- Explorer includes geographic reporting and configurable alerts
- Communicate lets companies post status updates
- Available on Android, iOS, web, and API
Against
- Free notifications have daily limits
- Pro costs $13.99 a month
- Free plan limits favorites to five
The verdict
Downdetector pairs consumer-facing service reports with monitoring and communication tools for organizations. The free plan provides a limited way to follow favorites, while Pro costs $13.99 a month.
Who it suits
Downdetector suits consumers checking reported service problems and organizations that need to monitor reports or communicate status updates. Explorer is aimed at NOC and customer care teams.
Plans and prices
Free
Up to 5 favorites · Up to 3 outage notifications per day via the Speedtest app · 1 notification per favorite per day
Read 11 Oct 2026 · downdetector.com.au
Pro
Up to 10 favorites · Up to 10 outage notifications per day via the Speedtest app · 1 notification per favorite per day · Ad-free on web and Speedtest app
Read 11 Oct 2026 · downdetector.com.au
Enterprise
Continuous monitoring of up to 100 services · Custom alerts and incident management integrations · API access · AI-powered insights and root cause analysis
Read 11 Oct 2026 · downdetector.com.au
On the record
- Alerts and integrations
- Explorer offers configurable alerts via email, RSS, push notifications, and API, with information such as impacted locations and ISPs.downdetector.com.au · read 11 Oct 2026
- Coverage
- Downdetector says it covers over 36,000 services in 72 countries and processes tens of millions of problem reports each month.downdetector.com.au · read 11 Oct 2026
- Customer communication
- Downdetector Communicate lets companies post customizable real-time status updates on their Downdetector page for impacted customers.downdetector.com.au · read 11 Oct 2026
- Explorer dashboard
- Downdetector Explorer provides a real-time dashboard with multiple services, trends, and issue sources in one view.downdetector.com.au · read 11 Oct 2026
- Geographic reporting
- Explorer provides geographic breakdowns showing where problem reports occur.downdetector.com.au · read 11 Oct 2026
- Historical analysis
- Historical Data supports trend analysis, competitive benchmarking, and predictive analytics using past incident reports.downdetector.com.au · read 11 Oct 2026
- Incident detection
- Downdetector reports an incident when problem reports are significantly higher than a baseline based on the average for that time of day over the previous six months.downdetector.com.au · read 11 Oct 2026
- Intended users
- Downdetector Explorer is aimed at NOC and customer care teams, with listed sectors including banking, gaming, communications, SaaS, streaming, cloud hosting, and travel.downdetector.com.au · read 11 Oct 2026
- Mobile access
- Downdetector is available in the Speedtest app.downdetector.com.au · read 11 Oct 2026
- Privacy and data use
- Ookla's privacy policy says Downdetector collects outage data including anonymous reports, comments, and social media posts, and licenses Downdetector data to business customers.downdetector.com.au · read 11 Oct 2026
- Purpose
- Downdetector collects and displays user reports about service issues so consumers can check service status and enterprises can see when customers report problems.downdetector.com.au · read 11 Oct 2026
- Report sources
- Downdetector collects user reports and monitors other online sources for service issues.downdetector.com.au · read 11 Oct 2026
- Security
- Ookla says it uses appropriate technical and organizational security measures to protect personal information from unlawful destruction, loss, alteration, misuse, or unauthorized access.downdetector.com.au · read 11 Oct 2026
- Status updates
- Downdetector continuously evaluates monitored service status and updates it every four minutes.downdetector.com.au · read 11 Oct 2026
