Dona
London, United Kingdom
What it is
Dona provides charitable organisations with contactless donation terminals, an online giving page, QR code, and management dashboard. Terminals accept contactless payments up to £100, Chip and PIN up to £9999, plus Apple Pay, Google Pay, and other digital wallets. Donations can be collected offline, although regular Wi-Fi or 4G is required to process them. The portal supports donation monitoring, device configuration, fundraising reports, Gift Aid management, and AI insights and forecasts. Organisations can create up to 20 campaigns and track results. Donors may opt into Gift Aid, with HMRC-ready declarations available for download. Stripe processes cards, and Dona lists a 1.58% fee per transaction. Monthly terminal service starts at £12.50 per device, with hardware packages carrying one-time prices and monthly service. Dona lists Android, iOS, and web platforms, supports one-time gifts, and does not offer recurring gifts or text-to-give.
For and against
For
- Accepts contactless, Chip and PIN, and wallets
- Gift Aid declarations downloadable
- Up to 20 campaign pages
- Offline collection capability
- No fixed-term contract
Against
- Card processing charged separately at 1.58%
- Wi-Fi or 4G needed to process offline donations
- No recurring gifts
- No text-to-give
The verdict
Dona combines in-person terminals with online giving and a management portal for campaign and Gift Aid administration. Check device costs, monthly service, and transaction fees against your collection needs.
Who it suits
Dona suits charities and organisations such as museums, schools, worship places, hospices, food banks, councils, and fundraising businesses. It fits teams wanting physical donation devices plus online and QR giving.
Plans and prices
Monthly Service
Terminal service · card processing charged separately
Read 5 Oct 2026 · donadonations.com
Digital Collection Plate — Wi-Fi
Wi-Fi terminal · £12.50 + VAT per month · 1.58% per transaction
Read 5 Oct 2026 · donadonations.com
Digital Collection Plate — Wi-Fi + 4G
Wi-Fi + 4G terminal · £12.50 + VAT per month · 1.58% per transaction
Read 5 Oct 2026 · donadonations.com
Digital Donation Box — Countertop Package
Hardware package · £12.50 + VAT per device per month · 1.58% per transaction
Read 5 Oct 2026 · donadonations.com
Digital Donation Box — Wall Mount Package
Hardware package · £12.50 + VAT per device per month · 1.58% per transaction
Read 5 Oct 2026 · donadonations.com
Digital Donation Box — Floor Stand Package
Hardware package · £12.50 + VAT per device per month · 1.58% per transaction
Read 5 Oct 2026 · donadonations.com
On the record
- Campaigns
- Charities can create up to 20 campaigns and track their fundraising through the management portal.donadonations.com · read 5 Oct 2026
- Connectivity limit
- Terminals can collect donations offline, but regular Wi-Fi or 4G access is required to process the donations collected.donadonations.com · read 5 Oct 2026
- Contract
- Dona says there is no fixed-term contract and service can be paused or stopped with one calendar month's notice.donadonations.com · read 5 Oct 2026
- Gift Aid
- Donors can opt into Gift Aid, and charities can download HMRC-ready declarations from the management portal.donadonations.com · read 5 Oct 2026
- Online giving
- Dona provides an online giving page and QR code alongside its terminals, and the giving page can be used on webpages and phones.donadonations.com · read 5 Oct 2026
- Payment methods
- The terminals accept contactless payments up to £100, Chip and PIN up to £9999, and Apple Pay, Google Pay, and other digital wallets.donadonations.com · read 5 Oct 2026
- Payment processor
- Dona's product page identifies Stripe as its card processor and lists its card processing fee as 1.58% per transaction.donadonations.com · read 5 Oct 2026
- Portal tools
- The management portal supports donation monitoring, device configuration, fundraising reports, Gift Aid management, and AI insights and forecasts.donadonations.com · read 5 Oct 2026
- Purpose
- Dona provides charitable organisations with contactless donation terminals, an online giving page, and a management dashboard.donadonations.com · read 5 Oct 2026
- Security
- Dona states that its payments are GDPR and PCI DSS compliant and that the company is ISO 27001 and ISO 9001 certified.donadonations.com · read 5 Oct 2026
- Support
- Dona offers UK phone and email support Monday to Friday, 9am to 5pm, and says it provides regular webinars.donadonations.com · read 5 Oct 2026
- Supported organisations
- Dona says it supports charities and other organisations including museums, schools, places of worship, hospices, food banks, councils, and businesses fundraising for charity.donadonations.com · read 5 Oct 2026
