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Dispatch
Dispatch · 1401 W 94th St, Bloomington, MN 55431, United States · founded 2018
What it is
DispatchOne is a last-mile delivery platform that brings orders, routing, billing, and analytics together. Its on-demand service connects businesses with a nationwide network of professional, vetted delivery drivers and provides real-time tracking. Businesses can upload orders in bulk, arrange multi-stop deliveries, view driver ETAs, and capture photo or signature proof of delivery. Vehicle options range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length. For owned fleets, Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow deliveries. Dispatch also lists customer notifications, dispatch management, and API access. Integration options include a direct API, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, plus low-code or no-code customization. The API uses REST endpoints and OAuth 2.0 client credentials for server-to-server authentication. On-Demand Delivery is paid per trip, with a quote before confirmation and no contract or minimum stated for small businesses. Fleet Management has a 30-day free trial; its price depends on fleet size and monthly delivery volume and is confirmed during a demo.
For and against
For
- Real-time tracking and customer notifications
- Photo or signature proof of delivery
- Automates owned-fleet routing and assignments
- Connectors for Oracle, SAP, EPICOR, and Salesforce
- 30-day Fleet Management trial
Against
- Fleet pricing requires a demo for confirmation
- On-demand cost varies by trip and options
- No fixed price is listed
The verdict
DispatchOne covers on-demand deliveries and owned-fleet operations, with tracking, delivery confirmation, and integration options. Buyers should request a quote for trip pricing or a demo to confirm Fleet Management costs.
Who it suits
DispatchOne suits businesses coordinating on-demand deliveries or managing their own delivery fleets. Its API and listed connectors may fit organizations connecting delivery operations with other software.
Plans and prices
Fleet Management
Platform fee + per delivery · 30-day free trial
Read 9 Oct 2026 · dispatchit.com
On-Demand Delivery
Pay per delivery · no contract or minimum stated for small businesses
Read 9 Oct 2026 · dispatchit.com
On the record
- API
- The Dispatch API provides REST endpoints and supports OAuth 2.0 client credentials authentication for server-to-server use.api.dispatchit.com · read 9 Oct 2026
- API access
- Yesdispatchit.com · read 20 Sep 2026
- Customer notifications
- Yesdispatchit.com · read 20 Sep 2026
- Delivery features
- On-demand features include bulk order upload, multi-stop delivery, real-time driver ETAs, enhanced reporting, and photo or signature proof of delivery.dispatchit.com · read 9 Oct 2026
- Dispatch management
- Yesdispatchit.com · read 20 Sep 2026
- Driver app platforms
- bothdispatchit.com · read 20 Sep 2026
- Fleet management
- Fleet Management automates route creation, driver and vehicle assignments, cost reporting, and overflow delivery for owned fleets.dispatchit.com · read 9 Oct 2026
- Integrations
- Dispatch describes direct API integration, pre-built connectors for Oracle, SAP, EPICOR, and Salesforce, and low-code or no-code customization.dispatchit.com · read 9 Oct 2026
- Intended customers
- Dispatch says it serves single-location independents through national networks of 200-plus branches and lists industries including automotive, HVAC, plumbing, and building products.dispatchit.com · read 9 Oct 2026
- Live delivery tracking
- Yesdispatchit.com · read 20 Sep 2026
- Notable limits
- Fleet management pricing is calculated from fleet size and monthly delivery volume, and final pricing is confirmed during a demo.dispatchit.com · read 9 Oct 2026
- On-demand delivery
- The on-demand service connects businesses with a nationwide network of professional, vetted delivery drivers and provides real-time tracking.dispatchit.com · read 9 Oct 2026
- Product
- DispatchOne is an AI-powered last-mile delivery platform that unifies orders, routing, billing, and analytics.dispatchit.com · read 9 Oct 2026
- Proof of delivery
- photo_and_signaturedispatchit.com · read 20 Sep 2026
- Security and privacy
- Dispatch says it employs technical, organizational, administrative, and physical safeguards to protect collected personal information, while noting that it cannot guarantee security.dispatchit.com · read 9 Oct 2026
- Small business terms
- The small-business page says customers can start without a contract or minimum and see a delivery quote before confirming.dispatchit.com · read 9 Oct 2026
- Support
- Fleet trial users are contacted by Sales, and product questions can be sent to [email protected].support.dispatchit.com · read 9 Oct 2026
- Vehicle capacity
- Available vehicle types range from cars rated up to 240 lbs to box trucks rated for up to 12 pallets, depending on length.dispatchit.com · read 9 Oct 2026
