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Daktela WFM pricing
10 plans on the record · a free trial
Every plan
WFM Admin
included with licence
Full management and planning setup
Read 14 Oct 2026 · daktela.com
SMS
per user/month, excl. VAT
Two-way messaging · templates · automatic replies
Read 14 Oct 2026 · daktela.com
Webchat
per user/month, excl. VAT
Scalable chatbot · brand customisation · real-time and click-to-call
Read 14 Oct 2026 · daktela.com
WFM Agent
per agent/month
AI shift planning · traffic prediction · 24/7 support
Read 14 Oct 2026 · daktela.com
Social
per user/month, excl. VAT
Messenger, WhatsApp and Instagram · comment management · reply templates
Read 14 Oct 2026 · daktela.com
Voice
per user/month, excl. VAT
Inbound/outbound calls · unlimited concurrent calls · routing and recording
Read 14 Oct 2026 · daktela.com
per user/month, excl. VAT
Advanced templates · unlimited mailboxes · automatic distribution
Read 14 Oct 2026 · daktela.com
Omnichannel
per user/month, excl. VAT
Voice, email, webchat, SMS and social · one thread and history
Read 14 Oct 2026 · daktela.com
Admin
Free; full management and planning setup at no extra cost.
For users without scheduled shifts
Read 30 Sep 2026 · daktela.com
Agent
€20 / month; the page does not state a billing interval beyond monthly pricing.
AI shift planning · traffic prediction · 24/7 support
Read 30 Sep 2026 · daktela.com