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Cradlepoint NetCloud Manager

Boise, Idaho, United States

What it is

Cradlepoint NetCloud Manager is a cloud platform for configuring, deploying, monitoring, operating, and troubleshooting LTE or 5G router and adapter endpoints for wireless WAN. Dashboards and reports bring together live LAN and WAN statistics, cellular health, and data-plan monitoring. Deployment tools include preconfigured setup, bulk policy management, automatic carrier selection, and cellular geolocation mapping. The service monitors connection health, provides network-health dashboards and deeper insights, and sends alerts when problems arise. Account controls include optional multifactor authentication, Federated ID single sign-on, granular permissions, enhanced login security, and security alerts. NetCloud Manager encrypts data at rest and in transit; its cloud services run on AWS across multiple availability zones with offsite backups. Device connections are client initiated, certificate based, and encrypted with current TLS. The REST API exposes many interface functions through v2 and v3 endpoints. Authorized users can use the mobile app to review alerts and endpoint status, inspect signal and usage data, run troubleshooting tests, and reboot endpoints. Pricing is on request, and the Advanced Plan trial lasts 90 days.

For and against

For

  • Dashboards show live LAN/WAN and cellular data.
  • Bulk policy management supports deployments.
  • Mobile app can run tests and reboot endpoints.
  • REST API has v2 and v3 endpoints.
  • Advanced Plan trial lasts 90 days.

Against

  • Pricing is available on request.
  • Advanced requires an active base license.
  • Advanced licensing is required per endpoint.

The verdict

NetCloud Manager combines deployment controls, network monitoring, troubleshooting, and mobile endpoint management. Review the license requirements and trial limits for the deployment you have in mind.

Who it suits

It suits teams managing LTE or 5G wireless WAN router and adapter endpoints from a cloud platform. Authorized users can also monitor and troubleshoot endpoints from a phone or tablet.

Plans and prices

NetCloud Advanced

Priced on request

requires an active base license · one Advanced license per endpoint

NetCloud Essentials

Priced on request

active license for device management

Every plan, in full

On the record

API
The NetCloud Manager REST API provides programmatic access to many functions available in the user interface and has v2 and v3 endpoints.developer.cradlepoint.com · read 30 Sep 2026
Dashboards
The platform provides comprehensive dashboards and reports, live LAN/WAN statistics, cellular health monitoring, and data-plan monitoring.cradlepoint.ericsson.com · read 30 Sep 2026
Data protection
NetCloud Manager uses encryption at rest and in transit, and its cloud services are hosted in Amazon Web Services across multiple availability zones with offsite backups.cradlepoint.ericsson.com · read 30 Sep 2026
Deployment
NetCloud Manager supports preconfigured setup, bulk policy management, automatic carrier selection, and cellular geolocation mapping for 5G and LTE WAN deployments.cradlepoint.ericsson.com · read 30 Sep 2026
Device transport
Device management connections are client initiated, certificate based, and encrypted with current Transport Layer Security.cradlepoint.ericsson.com · read 30 Sep 2026
Integrations
Listed integrations include Cradlepoint Virtual Router in AWS, NetCloud Edge Connector for Microsoft Azure IoT Central, Advanced GPS tracking, CloudShark, and Palo Alto Networks Prisma Access.docs.cradlepoint.com · read 30 Sep 2026
Mobile app
NetCloud Manager Mobile lets authorized users view alerts and endpoint status, inspect signal and usage data, run troubleshooting tests, and reboot endpoints from a phone or tablet.play.google.com · read 30 Sep 2026
Purpose
NetCloud Manager is a cloud-based platform for configuring, deploying, monitoring, operating, and troubleshooting LTE or 5G router and adapter endpoints for wireless WAN.cradlepoint.com · read 30 Sep 2026
Security options
Account security includes optional multifactor authentication, Federated ID single sign-on, enhanced login security, granular permissions, and security alerts.cradlepoint.ericsson.com · read 30 Sep 2026
Support
NetCloud Essentials and Advanced plans include enterprise-level technical support, limited lifetime warranty, ongoing software and firmware updates, and global 24x7 assistance.cradlepoint.ericsson.com · read 30 Sep 2026
Trial
The NetCloud Advanced Plan trial lasts 90 days and supports up to 10 routers in each mobile, branch, and IoT category, plus Secure Connect, WAN bonding, AI Insights, ZTNA for 10 users, Virtual Edge, and Hybrid Mesh Firewall.docs.cradlepoint.com · read 30 Sep 2026
Troubleshooting
The service monitors connection health, provides network-health dashboards and deeper insights, and sends immediate alerts when problems arise.cradlepoint.ericsson.com · read 30 Sep 2026

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