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On the recordRead 11 Oct 202616 facts
CounselOS
CounselOS · Melbourne, Victoria, Australia
Plans and prices
Solo
$149a month, billed yearly
1 fee earner · up to 50 active matters · ~200 AI assists
Read 11 Oct 2026 · counselos.au
Small
$399a month, billed yearly
Up to 8 fee earners · up to 200 active matters · ~1,500 AI assists
Read 11 Oct 2026 · counselos.au
Mid
$999a month, billed yearly
Up to 30 fee earners · up to 1,000 active matters · ~8,000 AI assists
Read 11 Oct 2026 · counselos.au
Per matter
$49a month
No fee earner caps · includes everything in the Solo tier
Read 11 Oct 2026 · counselos.au
Enterprise
Priced on request
Unlimited fee earners · unlimited active matters · 30,000+ AI assists
Read 11 Oct 2026 · counselos.au
On the record
- AI data protections
- CounselOS says client identifying details are shielded before outside AI services are used, and certain highly sensitive matter types are blocked from external providers.counselos.au · read 11 Oct 2026
- AI features
- AI assists with drafting, legal research, contract review, billing descriptions, client updates, and matter briefings, with outputs held for human review.counselos.au · read 11 Oct 2026
- Audit
- AI use, trust movements, and administrative actions are logged with actor and time details, and the audit log can be exported.counselos.au · read 11 Oct 2026
- Client portal
- The client portal lets clients view matter updates, documents, and invoices, and supports online payment when the firm enables billing.counselos.au · read 11 Oct 2026
- Company
- CounselOS describes itself as a small Melbourne team with Australian legal technology backgrounds and a principal solicitor as product advisor.counselos.au · read 11 Oct 2026
- Encryption and isolation
- Sensitive matter content is encrypted at rest, traffic uses TLS, and firm data is separated at the database and application layers.counselos.au · read 11 Oct 2026
- Integrations
- Bank feeds, e-sign, Xero/MYOB office accounting, and cloud file connections such as OneDrive or SharePoint are enabled per firm after onboarding; live research publisher access requires a signed arrangement.counselos.au · read 11 Oct 2026
- Migration
- CounselOS offers migration tooling for firms leaving FilePro and LawMaster and describes an assisted five business day migration path.counselos.au · read 11 Oct 2026
- Notable limits
- Immigration and OMARA features are enabled per firm or agency after onboarding and are not included on every account by default.counselos.au · read 11 Oct 2026
- Purpose
- CounselOS is Australian legal practice management software for matters, clients, documents, billing, trust money, and compliance dates, with governed AI assistance.counselos.au · read 11 Oct 2026
- Security
- Firm data is hosted in Sydney, document copies are held in Melbourne for disaster recovery, and the company says customer data is not moved outside Australia.counselos.au · read 11 Oct 2026
- Support
- The pricing page lists Australian support with a four-hour response for the Small tier.counselos.au · read 11 Oct 2026
- Target customers
- CounselOS is built for Australian law firms, with Solo and Small tiers aimed at sole practitioners and smaller teams, and Mid and Enterprise tiers for larger firms.counselos.au · read 11 Oct 2026
- Trust and compliance
- The platform includes Australian trust accounting, reconciliation support, and a compliance calendar for practising certificates, limitation dates, CPD, and costs disclosure.counselos.au · read 11 Oct 2026
