- Home
- Virtual Desktop Infrastructure Software
- ControlUp for VDI
ControlUp for VDI
Rishon LeZion, Israel
What it is
ControlUp for VDI monitors, troubleshoots, and optimizes virtual desktop infrastructure and desktop-as-a-service deployments while they operate. It gathers performance information from hypervisors, storage, networks, gateways, VDI session hosts, and endpoint devices. Listed environments include Citrix DaaS and Citrix Cloud, Omnissa Horizon, Microsoft Azure Virtual Desktop, Remote Desktop Session Hosts, and single- or multi-session Windows machines. Teams can configure manual, automated, or scheduled remediation, including PowerShell, batch, and Visual Basic scripts. The product lists 450 built-in script actions from ControlUp and its community. Remote assistance provides session control, shadowing, consent settings, messaging, and file transfer with role-based access. Historical metrics remain available for up to one year. The hybrid service supports identity integration, GPU support, and multiple endpoint types. Pricing is on request, with no free plan.
For and against
For
- Real-time VDI and DaaS monitoring
- 450 built-in script-based actions
- Remote assistance with role-based access
- Supports multiple VDI environments
- Up to one year of historical metrics
Against
- Pricing is available only on request
- No free plan
- Real-Time DX Console is required
- At least one monitor is needed
The verdict
ControlUp for VDI combines broad performance monitoring with configurable remediation and remote support. Its deployment requirements and paid, quote-based model should be reviewed before adoption.
Who it suits
It suits organizations operating VDI or DaaS environments that need centralized monitoring, remediation, and remote assistance. Teams using supported virtual infrastructure and endpoint platforms can connect through the required Real-Time DX Console.
Plans and prices
Advanced
Historical troubleshooting and reporting: 1 year
Read 8 Oct 2026 · controlup.com
Essential
Historical troubleshooting and reporting: 1 month
Read 8 Oct 2026 · controlup.com
On the record
- Company history
- ControlUp’s company page says its VDI offering launched in 2014.controlup.com · read 8 Oct 2026
- Data retention
- Historical captured metrics are available for up to one year; the pricing page lists one month for Essential and one year for Advanced historical reporting.controlup.com · read 8 Oct 2026
- Deployment requirement
- The Real-Time DX Console is required to connect ControlUp to virtual infrastructure and configure important features, and at least one monitor is needed to access the VDI app and reports.support.controlup.com · read 8 Oct 2026
- Download
- The ControlUp for VDI Console is downloadable for Windows, and the download page showed version 9.2.5.776 dated September 10, 2026.controlup.com · read 8 Oct 2026
- Endpoint support
- The datasheet lists Windows, macOS, HP ThinPro, IGEL, Dell Wyse, Stratodesk NoTouch, Unicon eLux, and ChromeOS endpoints for Remote Endpoint Visibility.controlup.com · read 8 Oct 2026
- Integrations
- ControlUp for VDI connects to virtual infrastructure including VMware Horizon, Citrix, Azure Virtual Desktop, and Amazon WorkSpaces.support.controlup.com · read 8 Oct 2026
- Monitoring
- It collects performance data across hypervisors, storage, networks, gateways, VDI session hosts, and endpoint devices.controlup.com · read 8 Oct 2026
- Purpose
- ControlUp for VDI monitors, troubleshoots, and optimizes VDI and DaaS deployments in real time.controlup.com · read 8 Oct 2026
- Remediation
- Users can configure triggers to run manual, automated, or scheduled remediation actions, including scripts.controlup.com · read 8 Oct 2026
- Remote assistance
- Remote assistance includes session control, shadowing, user consent settings, messaging, and file transfer, with role-based access controls.controlup.com · read 8 Oct 2026
- Scripts
- The product supports PowerShell, batch, and Visual Basic scripts and lists 450 built-in script-based actions developed by ControlUp and its community.controlup.com · read 8 Oct 2026
- Security and compliance
- ControlUp’s Trust Center lists ISO/IEC 27001, 27017, 27018, and 27701 certifications and SOC 2 Type 2 and SOC 3 materials.trustcenter.controlup.com · read 8 Oct 2026
- Supported environments
- Listed VDI environments include Citrix DaaS and Citrix Cloud, Omnissa Horizon, Microsoft Azure Virtual Desktop, Remote Desktop Session Hosts, and single- and multi-session Windows machines.controlup.com · read 8 Oct 2026
