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On the recordRead 3 Oct 202622 facts
CM.com Business Messaging API
CM.com Business Messaging API · Breda, Netherlands · founded 1999
Plans and prices
Pay-per-use SMS
Priced on request
50,000 messages/month threshold for volume discount
Read 24 Sep 2026 · cm.com
Go
$58a month
1 profile · HTTP endpoint · email support · message bundle prices not listed
Read 3 Oct 2026 · cm.com
Basic
$180a month
5 profiles · 50 messages/second throughput · email and phone support · message bundle prices not listed
Read 3 Oct 2026 · cm.com
Advanced
$590a month
15 profiles · 100 messages/second throughput · email, phone, and live chat support · message bundle prices not listed
Read 3 Oct 2026 · cm.com
Custom
Priced on request
Throughput tailored up to 1000 messages/second · unlimited SMPP connections · contact for bundle prices
Read 3 Oct 2026 · cm.com
On the record
- Analytics
- The Channels dashboard provides real-time and historical analytics for worldwide messaging traffic.cm.com · read 3 Oct 2026
- Channels
- The developer overview lists Apple Messages for Business, Facebook Messenger, Instagram Messaging, LINE, Push, RCS, SMS, Telegram, Viber, and WhatsApp as supported channels.developers.cm.com · read 3 Oct 2026
- Fallback
- The product page describes automatic channel fallback, such as falling back to SMS when a recipient lacks the preferred channel.cm.com · read 3 Oct 2026
- Inbound webhooks
- Yescm.com · read 24 Sep 2026
- Integrations
- CM.com says its platform can integrate with CRMs, ERPs, CDPs, OMS, and CCaaS platforms, and names Salesforce, Zendesk, and Magento 2 as examples.cm.com · read 3 Oct 2026
- Message types
- For OTT channels, the API supports rich messages with images, audio, video, quick reply buttons, rich cards, and stickers.developers.cm.com · read 3 Oct 2026
- Pricing model
- The pricing page lists monthly subscription packages and says message bundles are priced separately using monthly active users, conversations, or messages.cm.com · read 3 Oct 2026
- Privacy
- CM.com says it is headquartered in the Netherlands, processes data within the EU, and provides GDPR compliance by default.cm.com · read 3 Oct 2026
- Purpose
- The API connects multiple messaging channels through one CPaaS interface for business messaging.cm.com · read 3 Oct 2026
- SDK languages
- Node.js,PHP,Java,.NET,Pythoncm.com · read 24 Sep 2026
- SDKs
- Official SDKs are listed for Node.js, PHP, Java, .NET, and Python.developers.cm.com · read 3 Oct 2026
- Security
- API communications must use TLS 1.2 or higher, and authentication uses a product token that CM.com advises keeping out of client-side code and public repositories.developers.cm.com · read 3 Oct 2026
- Short code support
- Yescm.com · read 24 Sep 2026
- Support
- Subscription inclusions list access to the Knowledge Center, emergency monitoring through the Network Operations Center, and an online status portal.cm.com · read 3 Oct 2026
- Toll-free numbers
- Yescm.com · read 24 Sep 2026
- Trial
- The developer documentation says a trial lets users test most API capabilities without platform onboarding or configuring their own channels; it does not state a duration.developers.cm.com · read 3 Oct 2026
- Two-way SMS
- Yescm.com · read 24 Sep 2026
- Use cases
- The product page identifies notifications, customer support, alerts, two-factor verification, and marketing as business messaging uses.cm.com · read 3 Oct 2026
