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On the recordRead 14 Nov 202616 facts
CivicRMS
Charlotte, North Carolina, USA
Plans and prices
CivicRMS SaaS
Priced on request
Price typically depends on population served and number of sworn officers or users; configuration and data conversion may affect negotiated price
Read 14 Nov 2026 · civiceye.com
On the record
- Analytics
- CAD Analytics lets agencies filter call-for-service data and generate reports within the RMS.civiceye.com · read 14 Nov 2026
- CAD and JMS integration
- It lets officers access dispatch, incident, arrest, and inmate information from integrated CAD and JMS systems within CivicRMS.civiceye.com · read 14 Nov 2026
- Data entry
- Single-entry data input can populate information across the system and reduce redundant entry.civiceye.com · read 14 Nov 2026
- Evidence management
- The Evidence Module supports task assignment, barcode tracking, designated evidence locations, and audit logs.civiceye.com · read 14 Nov 2026
- Hosting and resilience
- Hosting options include dedicated and virtual servers, clusters, geo-distributed configurations, shared data sets, and siloed data sets.civiceye.com · read 14 Nov 2026
- Maker history
- CivicEye says it began providing police department management software in 2007 and is based in Charlotte, North Carolina.civiceye.com · read 14 Nov 2026
- Pricing basis
- Pricing is negotiated with agencies and can vary with configuration and data-conversion requirements.civiceye.com · read 14 Nov 2026
- Product
- CivicRMS is a cloud-based records management system designed for law enforcement agencies.civiceye.com · read 14 Nov 2026
- Reporting
- The system generates NIBRS-compliant reports from incident reports and flags validation errors for correction.civiceye.com · read 14 Nov 2026
- Search
- Fragmented search can retrieve records using incomplete details such as partial names, addresses, or license plates.civiceye.com · read 14 Nov 2026
- Security
- CivicEye describes CivicRMS as using CJIS-compliant government-cloud technology and says employees maintain CJIS Level 4 Security Awareness Certification.civiceye.com · read 14 Nov 2026
- Support
- CivicEye states that its CJIS-certified tech support staff are available 24/7/365.civiceye.com · read 14 Nov 2026
- Tactical mapping
- Tactical Mapping can document emergency plans, triage areas, medevac landing zones, and location materials such as maps and video.civiceye.com · read 14 Nov 2026
- Warrants
- The Warrants Module can populate warrant details from arrest records, generate wanted posters, and track service efforts.civiceye.com · read 14 Nov 2026
