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On the recordRead 7 Oct 202614 facts
Cisdem Video Player
Plans and prices
Single User (Lifetime) — Mac, 1 Mac
$19.99one-time
1 Mac · conversion feature
Read 7 Oct 2026 · cisdem.com
Single User (Lifetime) — Windows, 1 PC
$19.99one-time
1 PC · conversion feature
Read 7 Oct 2026 · cisdem.com
Double Pack (Lifetime) — Mac, 2 Macs
$27.99one-time
2 Macs · conversion feature
Read 7 Oct 2026 · cisdem.com
Double Pack (Lifetime) — Windows, 2 PCs
$27.99one-time
2 PCs · conversion feature
Read 7 Oct 2026 · cisdem.com
Family Pack (Lifetime) — Mac, 5 Macs
$49.99one-time
5 Macs · conversion feature
Read 7 Oct 2026 · cisdem.com
Family Pack (Lifetime) — Windows, 5 PCs
$49.99one-time
5 PCs · conversion feature
Read 7 Oct 2026 · cisdem.com
On the record
- Format support
- The product page lists support for formats including MP4, H.264/AVC, H.265/HEVC, AVI, MKV, MOV, MP3, FLAC and WAV.cisdem.com · read 7 Oct 2026
- High resolution
- Cisdem says the player is optimized for 1080p, 4K, 5K and 8K video playback.cisdem.com · read 7 Oct 2026
- License compatibility
- A Mac license does not activate the Windows edition, and a Windows license does not activate the Mac edition.cisdem.com · read 7 Oct 2026
- Mac requirements
- The Mac edition requires an Intel or Apple Silicon processor, at least 512 MB RAM and 50 MB free installation space; the page lists macOS 10.13 through macOS 26.cisdem.com · read 7 Oct 2026
- No extra codecs
- Cisdem says the player does not require separate media codecs or third-party plugins.cisdem.com · read 7 Oct 2026
- Paid conversion
- Media playback is free; the Pro conversion feature converts media to formats and device profiles including MP4, MOV, MP3, iPhone, iPad and Android phones.cisdem.com · read 7 Oct 2026
- Playback controls
- Playback controls include looping, playlist management, play and pause, seeking, volume, rotation, chapter controls, full or mini screen, and incognito mode.cisdem.com · read 7 Oct 2026
- Purpose
- Cisdem Video Player plays video and audio files on Mac and Windows computers.cisdem.com · read 7 Oct 2026
- Refund terms
- Cisdem states a 30-day money-back guarantee for unresolved technical issues, with exclusions including wrong-platform purchases and buyer's remorse.cisdem.com · read 7 Oct 2026
- Security claim
- The purchase page states that payment uses secure payment encryption.cisdem.com · read 7 Oct 2026
- Subtitles and screenshots
- The player loads embedded subtitles, accepts external subtitles, supports switching among audio tracks, and can take screenshots.cisdem.com · read 7 Oct 2026
- Support
- Cisdem offers free email technical support to purchasers and says it guarantees a reply within one business day.cisdem.com · read 7 Oct 2026
- Windows requirements
- The Windows edition requires a 1 GHz or faster Intel or AMD processor, at least 512 MB RAM, 300 MB free space, and 64-bit Windows 10 or 11.cisdem.com · read 7 Oct 2026
