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Chronosphere Application Observability
New York, New York, United States
What it is
Chronosphere Application Observability is a cloud service for teams monitoring cloud-native applications and microservices to detect and resolve issues. Chronosphere Lens creates service-centered views aligned with application architecture. Teams can use RED metrics and service-level objectives to understand service performance and dependencies, while the platform correlates metrics, logs, traces, and events in context, including links between system changes and performance effects. Distributed tracing maps request paths across components to help locate latency and inter-service communication issues. Dynamic trace sampling is offered to balance observability insight with cost. The platform ingests open formats including Prometheus and OpenTelemetry, and lists alerting integrations for Slack, PagerDuty, OpsGenie, VictorOps, email, and webhooks. Pricing depends on useful data retained and is customized for each organization. A free trial is listed, but there is no free plan. Pilots are typically free and average two to three weeks, although large-scale or long-term pilots may be paid. Customer support includes year-round communication through Slack, Zendesk, or email, with optional office hours and calls. Chronosphere says it is SOC 2 Type 2 and ISO 27001 audited and encrypts data at rest and in transit.
For and against
For
- Correlates metrics, logs, traces, and events
- Distributed tracing shows request paths across components
- Ingests Prometheus and OpenTelemetry formats
- Lists a free trial and typically free pilots
- Provides year-round customer communication
Against
- No free plan
- Pricing depends on retained useful data
- Large-scale or long-term pilots may be paid
The verdict
Chronosphere brings service views, telemetry correlation, and tracing together for cloud-native application observability. The retained-data pricing model and pilot terms are worth confirming with the company.
Who it suits
Chronosphere may suit teams responsible for cloud-native applications and microservices who need service views, trace analysis, and correlated telemetry. It is offered as a business-to-business service for organizations from startups to large companies.
Plans and prices
Pilot
Production-data evaluation · longer pilots may be paid
Read 19 Oct 2026 · chronosphere.io
Chronosphere pilot
Large-scale or long-term pilots may be paid.
Read 9 Oct 2026 · chronosphere.io
Custom enterprise subscription
Metrics, logs, traces and events · custom retention and aggregation
Read 19 Oct 2026 · chronosphere.io
Chronosphere Observability Platform
Price is based on useful data retained; pricing varies by organization.
Read 9 Oct 2026 · chronosphere.io
On the record
- Acquisition news
- Palo Alto Networks announced on November 19, 2025 that it would acquire Chronosphere for $3.35 billion and reported Chronosphere ARR above $160 million at September 2025.paloaltonetworks.com · read 19 Oct 2026
- AI investigations
- AI Investigations reasons over topology, telemetry and incident signals to suggest likely root causes.paloaltonetworks.com · read 19 Oct 2026
- AI Operator
- AI Operator accepts natural-language requests to query telemetry, tune alerts and build dashboards.paloaltonetworks.com · read 19 Oct 2026
- Alerting integrations
- Chronosphere lists Slack, PagerDuty, OpsGenie, VictorOps, email, and a general-purpose webhook for paging and alerting.chronosphere.io · read 9 Oct 2026
- API and CLI
- Chronoctl is a public command-line wrapper for the Chronosphere API and manages resources with YAML or JSON.github.com · read 19 Oct 2026
- API resources
- Chronoctl supports dashboards, monitors, notification policies, recording rules, drop rules, teams and service accounts, among other resources.github.com · read 19 Oct 2026
- Chronoctl licence
- The public chronoctl-core repository is licensed Apache-2.0.github.com · read 19 Oct 2026
- Company founding
- LinkedIn lists Chronosphere’s founding year as 2019.linkedin.com · read 19 Oct 2026
- Company size and headquarters
- LinkedIn lists Chronosphere as privately held, headquartered in New York, with 201-500 employees.linkedin.com · read 19 Oct 2026
- Current product branding
- The former Chronosphere application-observability page now redirects to Palo Alto Networks Cortex XCOR application observability.chronosphere.io · read 19 Oct 2026
- Data formats
- The platform ingests telemetry in open-source formats including Prometheus and OpenTelemetry.chronosphere.io · read 9 Oct 2026
- Differential diagnosis
- Differential Diagnosis compares degraded telemetry with healthy baselines to identify state changes.paloaltonetworks.com · read 19 Oct 2026
- Distributed tracing
- Trace exploration maps request paths across microservices to expose latency and dependency problems.chronosphere.io · read 19 Oct 2026
- Documentation depth
- Chronosphere documentation covers trace ingestion, querying, dashboards, alerts, linking, analysis and control workflows.docs.chronosphere.io · read 19 Oct 2026
- Dynamic trace sampling
- Dynamic head and tail sampling adjusts trace collection to preserve important data while controlling cost.chronosphere.io · read 19 Oct 2026
- G2 implementation
- G2 reports an average implementation time of five months based on 20 user reviews.g2.com · read 19 Oct 2026
- Independent product classification
- Gartner describes Chronosphere Platform as cloud-native monitoring software for collecting, storing and analyzing distributed-system metrics with querying, visualization and alerting.gartner.com · read 19 Oct 2026
- Intended users
- The company describes Chronosphere as a business-to-business SaaS observability service trusted by teams from startups to Fortune 500 companies.chronosphere.io · read 9 Oct 2026
