Chatwoot pricing
9 plans on the record · a free plan · a free trial
Every plan
Hacker
billed monthly
2 agents · 500 conversations/month · 30 days data retention
Read 28 Sep 2026 · chatwoot.com
Hacker
$0 /agent/month
Up to 2 agents · 500 conversations/month · Live chat · 30-day data retention
Read 28 Sep 2026 · chatwoot.com
Startups
$19 /agent/month; billed annually
Unlimited conversations · All channels · 300 Captain AI credits · 1-year data retention
Read 28 Sep 2026 · chatwoot.com
Business
$39 /agent/month; billed annually
Unlimited conversations · All channels · Voice included · 500 Captain AI credits · 2-year data retention
Read 28 Sep 2026 · chatwoot.com
Enterprise
$99 /agent/month; billed annually
Unlimited conversations · All channels · Voice included · SSO/SAML · Audit logs · 800 Captain AI credits · 3-year data retention
Read 28 Sep 2026 · chatwoot.com
Captain AI additional credits
1,000 credits
Read 20 Sep 2026 · chatwoot.com
Community Edition
Free forever
Host on your infrastructure · Community support · No Captain AI · No voice calls · No SSO/SAML
Read 28 Sep 2026 · chatwoot.com
Premium Support
$19 /agent/month; billed annually
Host on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · Priority support
Read 28 Sep 2026 · chatwoot.com
Enterprise Edition
$99 /agent/month; billed annually
Host on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · SSO/SAML · SLA policies · Priority support
Read 28 Sep 2026 · chatwoot.com