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CarrierTool
What it is
CarrierTool is an AI transportation operating system that combines orders, loads, routes, carriers, drivers, documents, evidence and financials. It supports truckload, LTL, brokerage, asset and hybrid operations. FreightIQ assists with shipment intake, routing, carrier decisions, exceptions, evidence, documentation and workflow execution. PDocs AI processes documents through intake, OCR, classification, extraction, validation and exception handling.
Drivers can open a secure link for a specific load in a phone or tablet browser without installing an app or maintaining a CarrierTool account. The mobile experience supports assigned loads, milestone updates, proof-of-delivery uploads, shipment photos and real-time GPS tracking. Integrations include customer EDI, tenant-scoped APIs and webhooks, LTL carrier APIs, load boards, and accounting and financial connections. Named connectivity targets include FedEx Freight, Old Dominion, Estes, XPO, R+L Carriers, TForce Freight, Saia, ABF Freight, Central Transport, Southeastern Freight Lines, DAT One, Truckstop, 123Loadboard, Trucker Path and Direct Freight. Starter costs $995 a month; higher plans list additional capacity and support options. There is no free plan.
For and against
For
- Supports multiple transportation operating models.
- Drivers can use load-specific browser links.
- Mobile tools include GPS tracking and POD uploads.
- API, EDI and webhook options are listed.
Against
- No free plan is offered.
- Starter costs $995 a month.
- Starter limits usage to 250 completed loads monthly.
- Shipper percentage-of-linehaul pricing is not published.
The verdict
CarrierTool brings transportation workflows and document processing together, with driver access through a browser link and multiple integration options. Review plan limits and monthly costs against the operation’s volume.
Who it suits
CarrierTool suits transportation operations spanning truckload, LTL, brokerage, asset or hybrid work. It may fit teams coordinating drivers and documents through mobile workflows and integrations.
Plans and prices
Starter
Up to 5 internal users · Up to 250 completed loads/month · $4 per additional completed load · 1 customer portal
Read 5 Oct 2026 · carriertool.com
Operator
Up to 1,000 completed loads/month · Up to 3 EDI trading partners · $3 per additional completed load
Read 5 Oct 2026 · carriertool.com
Scale
10+ EDI trading partners · Volume and overage terms tailored to the operation
Read 5 Oct 2026 · carriertool.com
Enterprise
Designed for 75+ brokers/internal users · Custom volume, implementation and integration terms
Read 5 Oct 2026 · carriertool.com
On the record
- Documents
- PDocs AI supports document intake, OCR, classification, extraction, validation and exception processing.carriertool.com · read 5 Oct 2026
- Driver workflow
- Drivers can open a secure, load-specific link in a phone or tablet browser without installing an app or maintaining a CarrierTool account.carriertool.com · read 5 Oct 2026
- FreightIQ
- FreightIQ assists with shipment intake, routing, carrier decisions, exceptions, evidence, documentation and workflow execution.carriertool.com · read 5 Oct 2026
- Infrastructure
- CarrierTool says Easy Stack LLC operates the platform on infrastructure it owns and operates, rather than a public-cloud compute environment.carriertool.com · read 5 Oct 2026
- Integrations
- CarrierTool supports customer EDI, tenant-scoped APIs and webhooks, LTL carrier APIs, load-board connections, and accounting and financial integration patterns.carriertool.com · read 5 Oct 2026
- Mobile features
- The mobile experience supports assigned loads, shipment milestone updates, POD uploads, shipment photos and real-time GPS tracking.carriertool.com · read 5 Oct 2026
- Named connections
- The integration page names FedEx Freight, Old Dominion, Estes, XPO, R+L Carriers, TForce Freight, Saia, ABF Freight, Central Transport, Southeastern Freight Lines, DAT One, Truckstop, 123Loadboard, Trucker Path and Direct Freight as connectivity targets.carriertool.com · read 5 Oct 2026
- Operations
- The platform supports truckload, LTL, brokerage, asset and hybrid transportation operations.carriertool.com · read 5 Oct 2026
- Pricing limit
- Shipper deployments are available, but CarrierTool says it is not publishing percentage-of-linehaul pricing for them.carriertool.com · read 5 Oct 2026
- Product
- CarrierTool combines orders, loads, routes, carriers, drivers, documents, evidence and financials in an AI transportation operating system.carriertool.com · read 5 Oct 2026
- Security
- The privacy policy describes safeguards including role-based access, authentication controls, encrypted connections, protected object storage and audit records.carriertool.com · read 5 Oct 2026
- Support
- Starter includes standard reporting and support, Operator includes priority support, and Scale includes enterprise support.carriertool.com · read 5 Oct 2026
